Hello everyone, Is it possible to update the firmware of UDP or Igel devices connected via the ICG? Hi Oliver – yes of course it is – by using an
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
IGEL UMS errror “Error identifier of TC invalid”?
Hi, one of my users keeps getting the following error when trying to push the setting from UMS -> device. The Igel KB can’t give me an answer Error: “Error
Continue readingHow to bulk update IGEL OS devices to point to new IGEL UMS server?
Good morning.. Question here: Recently migrated to new UMS server. Devices still registering to old, found in system reg where UMS is getting defined/enforced… How can I mass-update this for
Continue readingHow to install IGEL ICG in one location and take the device anywhere?
Maybe a stupid question, but can I deploy the ICG profile to Igels inhouse and in network with the UMS so employees can take them home later using UMS profiles?
Continue readingHow to connect IGEL UD Pocket with Fortinet client to the UMS over form anywhere?
Hi, i.m not sure this the right channel but i gonna give it a try. I want that the UDP’s can communicate outside the company to the UMS and vice
Continue readingDo you have to use the Cloud Gateway (ICG) if you are using port forwarding to the UMS from a public IP to the inside on our network?
Do you have to use the Cloud Gateway if you are using port forwarding to the UMS from a public IP to the inside on our network? Unless you plan
Continue readingReceiving error “http://Java.net Java.net.SocketException: Connection reset .” with IGEL ICG?
Quick question – i had to uninstall ICG and trying to install it again with a new cert but i’m getting the following error Java.net Java.net.SocketException: Connection reset . I
Continue readingCloned ICG server receiving error “Already found user with process id xxx for Gateway with id xxx”
Hi All, We have multiple ICGs. I needed to do some testing and we made a clone of the existing ICG we have up already. When I connected the clone
Continue readingSetting up sFTP for universal updates on the UMS – can’t log in after opening port 22
Setting up sFTP for universal updates on the UMS. I cannot seem to get it to log in after opening port 22 for ssh for this purpose. Has anyone else
Continue readingIGEL ICG is running just fine, but as soon as I enable UFW the UMS cannot connect?
I have a UMS and an ICG running just fine on their own and have connected just fine, but as soon as I enable UFW on the ICG running on
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