Hello All, I am implementing an igel cloud gateway and I had a question about the certificate part. I would like to use a public certificate (Digicert), does the certificate
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
We can’t shadow IGEL OS over ICG
Hi, We keep having problems reaching our home office users with shadow, most error message is just “connection closed by VNC Server”. Are there any logs to check? We have
Continue readingWhat is the best practice for upgrading IGEL Cloud Gateway on AWS?
We are upgrading our IGEL Cloud Gateway (which is on AWS) from version 2.02.100 to 2.03.100 and I have a few questions. Question, what is the best way to perform
Continue readingHow to use the IGEL UMS Files download feature to download over ICG?
Hi togehter, another question – we are using the “files” Feature in UMS to deploy our own jpg and png files for application shortcuts. If we enroll a device via
Continue readingWhere do I find the latest IGEL ICG installers?
Good morning, could someone provide me with a link to the latest ICG installers? The official url is not valid anymore – www.igel.com/software-downloads/igel-cloud-gateway/. thx, br Harald Sure thing! myigel.biz/index.php?dir=IGEL_CLOUD_GATEWAY/ myigel.biz/index.php?dir=IGEL_CLOUD_GATEWAY/
Continue readingHow to change the download URL from the IGEL UMS console to the DNS Name?
Can anybody tell me how can i change the download URL from the UMS-Console to the DNS-Name? The IP-Adress from the UMS-Console is not reachable in the Thin-Client Network, i
Continue readingHelp with issues with UMS not showing IGEL OS devices as online or ready even though they are?
Anyone still having issues with UMS not showing devices as online or ready even though they are? Our issue is happening with both internal devices and ICG-connected remote devices. (UMS
Continue readingAfter updating the ICG SSL certificate half the IGEL OS devices report not having the necessary certs
The SSL cert (DigiCert) assigned to my ICG is set to expire very soon. I have the updated cert added to the ICG keystore and all looks well. What’s strange
Continue readingSuggestions for a quick disconnect key from IGEL ICG?
Good morning, Does anyone have any suggestions for a quick disconnect key from ICG? We auto launch the user into a Xen Desktop session and would like to easily disconnect
Continue readingScript to auto-switch between multiple LAN adapters and WiFi on IGEL OS
Hi all, after 3 hours working on network stuff for a special industry customer who want to have more than 2 eth adapters with a bridge in IGEL OS I
Continue reading