Hi, i’m dabbling in the configuration of IGEL OS 12 Policies in the UMS 12. When i try to save a policy, i get the following error message (Error when
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
Getting error “Entitlement not found” on Horizon View
I’ve just upgraded a few of my devices to OS11.08.330 & .360 and get an error message when launching the Horizon VDI selection screen that “Entitlement not found”, even though
Continue readings it somehow possible to configure USB auto connect for Citrix
Hi, is it somehow possible to configure USB auto (re)connect for Citrix? Where and how can I configure it? Missing a lot of options for Citrix WSA in the Igel
Continue readingCan we have the update progress shown in appliance mode
hey – is there a chance to bring the firmware update window in foreground with activated appliance mode? Hey hey. You mean the feature from Accessories or the progress bar?
Continue readingUpdate of IGEL UDR ends with not enough space
Hello, we are trying to make a firmware update from 11.08.290.01 to 11.08.360.01 but our UD3 LX50 Igel systems tell that there is not enough space to make the firmware
Continue readingHow to reset a IGEL Device
Hello all… If I want to RE-install the IGEL OS on my Laptop — booting from USB, using the IGEL OS creator — how do I get it to ignore
Continue readingMy keyboard is delayed in VMware Horizon
Hi everyone, I recently purchased IGEL for our Organization, we are currently running 11.08.360 and after Installing the Igel OS on our HP thin client’s (T530 & 40) we are
Continue readingbest practice for IGEL clients with Citrix Cloud and Fido?
Hi! Is there any best practice or template profile for connecting IGEL clients to Citrix Cloud? We need: • Support for FIDO2 • Auto launch if only one App/Desktop is
Continue readingHow to setup multidisplay on IGEL OS5
Hi everyone, am trying to put 2 screens to an Igel UD5 (2 x DVI), OS 2 5.07.100.01. I activated 2 screens in UMS, but every screen identifies as screen
Continue readingWhere can I find logs for HDX Webcam events in Igel OS?
HDX Webcam log.Where can I find the log from the HDX Webcam events in Igel OS? I found the debug switch in the registry, but I don’t know where to
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