This may be useful to someone so I’m sharing. We have the situation where a remote office cannot find the endpoint with the Igel OS easily because it may be
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
My UMS 12 is showing Failed when importing apps.
Hey i installed the ums12 and tried to build some profiles with the apps. But my UMS alway shows me “Failed” when i import an app. I can hover with
Continue readingHow can I check which license was rolled out to IGEL OS?
Hello. How I can see license code which was installed. Hello Samat, what do you mean by license code? Maybe this? ls /license/dsa/licenses and then more NameOfLICfile ? Hello Sebastien.
Continue readingIs it safe to upgrade from UMS 6 to UMS 12?
HI! I’m planning to upgrade our UMS installation from 6.10.100 to latest 6.xx.xxx 6.xx.xxx, but i only find version 12. Is it ok to upgrade to latest version 12 or
Continue readingHow to reallocate licenses in ILP to another Company?
Hello, the office that manage licence has distributed the licence to many public administrations. Now, he want to release the licences from an administration and then allocate the licences to
Continue readingHow to get a Link for a old IGEL Private Build?
Guys, anyone have a DL link to this exact version: 11.08.255.01? cheers Hi John, PM sent, just out of curiosity 😬 Why this old version and not 11.08.440? Legend –
Continue readingHow to get AVD Log files and Traces on IGEL OS?
Hello dear community, We have issues with Igel devices, when connected to AVD (device “frozen”), which need to restart. Cases was opened for that. Support ask for log files (collect
Continue readingHow to remove a license on IGEL OS?
Hi lovely Community! I have a question regarding IGEL Starter License. We got some LGs with in-built IGEL OS but when trying to remove the Starter License and apply one
Continue readingIs there a way to not shadow a device over ICG but prefer UMS?
Hello, is there a way to not shadow a device over ICG? We have ICG on remote devices to be able to remote/update them off of VPN, however when they
Continue readingIs it possible, to have one ICG connected with multiple UMS Servers?
Hi, is it possible, to have one ICG connected with multiple UMS Servers? As long as the UMS servers are in an HA or Distributed cluster, then yes. Continue reading
Continue reading