Good morning everyone! I’ve installed the latest UMS and ICG in our environment. Now I have some problems with shadowing. I think this is a communication issue. Before I start
Continue readingSecurity Troubleshooting and Support Articles in the IGEL Community
IGEL OS lossing connection with ICG
Hi All, Just recently updated to: ICG 2.01 UMS 6.02.110 ICG loses connection. This has been the 2nd time this has happened since the upgrade(2 days ago).When I check the
Continue readingHow will I be able to find logs for failed attempts to register to the UMS server?
How will I be able to find logs for failed attempts to register to the UMS server? Its quite vague having a message that simply states that the device failed
Continue readingReceive error “AM_ERROR_HTTP_SERVER_CERTIFICATE_NOT_TRUSTED” when attempting to connect to my desktop via Citrix StoreFront via IGEL OS
I’m working with a new customer and while I was waiting for a certificate, I created a CA in windows and created my own certificates to do some preliminary testing.
Continue readingHow to force the user to Authenticate against our Active Directory even when remote on IGEL OS
Greetings Everybody. I feel like this is a ridiculously stupid setup question, so I apologize. Yesterday/this morning we were able to successfully get our ICG up and functional, and have
Continue readingHelp getting Active Directory integration with IGEL UMS
Hi there, POC with IGEL and can’t get AD login to work. Configured Security – Logon – AD/Kerberos with Login to AD domain and Explicit. Configured AD/Kerberos with enable and
Continue readingBest Practices for deploying the IGEL IOS to computers we want to re-purpose as thin clients?
We Just finished our POC with IGEL and looks like we are going to move forward with IGEL. Does anyone have any suggestions for deploying the IGEL IOS to computers
Continue readingHow to provide a link in IGEL OS to a self-service password reset URL when the IGEL is configured for AD and passthrough Authentication?
Is there tbe ability within IGEL OS to provide a link to a self-service password reset URL when the IGEL is configured for AD and passthrough Authentication? We use the
Continue readingReceiving Device “Never Connected” when scanning for new devices in IGEL UMS
Device “Never Connected”. I’m getting this when scanning in on some new devices. They never get the license or anything. Could there be something in the bios blocking this? Did
Continue readingWhenever I unplug the DisplayPort cable on a IGEL UD2 and plug it back in it reboots
On our new UD2, whenever I unplug the DisplayPort cable and plug it back in (or switch inputs on a KVM), the UD2 reboots. Is this a known issue? If
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