Why when users log into Citrix Receiver it does not show the user in the UMS 6.01 console as a last logged in user/or under login history?


Can anyone tell me if I am using IGEL to launch Citrix Receiver so users can get an auto launched desktop, why when the users log into Citrix Receiver it does not show the user in the UMS 6.01 console as a last logged in user/or under login history

Learn more, read the entire thread inside the IGEL Community o Slack

Well, did you tried to activate the setting Thin client or profile: System > Remote Administration > Logging > Log login and logout events checkbox

UMS: UMS Administration > Misc Settings > Enable user logon history checkbox


let me check

Enable user login history is checked


Another way to accomplish this is to use bginfo and a wmi read of the client’s hostname and write to the desktop along with the hostname of the session, IP, etc.. – which is also great for helpdesk support looking to shadow a session.. the info can be written to a database as well as the desktop.. just another way to skin a cat for multiple purposes 😜


I dont see the Remote Administration setting

thanks but I need it in UMS


Remote Management=>Options was meant, my mistake


ok that is now checked

thanks

I will give it a go


gotcha 👍


Using Citrix Director? You’ll be able to pull user/device info out of there.


yeah Understood…we have Control-Up too

but I wanted this more for management of UMS


not to hijack the thread, but my reason for dumping the client name along with session hostname to the desktop was to simplify the heads up display of info that end users ultimately are requested to provide to the helpdesk.. sometimes shadowing a session is the quickest route, but sometimes I prefer to shadow the host device itself… so it’s all about options and speed to view and resolve more than reporting for myself..


so that worked but I am unable to use the search feature to find that user


It will be integrated in one of the next versions of UMS. Feature Request is already opened for the search topic

Continue reading and comment on the thread ‘Why when users log into Citrix Receiver it does not show the user in the UMS 6.01 console as a last logged in user/or under login history?’.  Not a member? Join Here!

Learn more, search the IGEL Knowledge Base



Ask a question or comment on the above message thread?

Join or log in to the IGEL Community to ask us anything and meet other IGEL customers, partners, and EUC enthusiasts.

Submit a question, or Join Today!


Popular Message Threads


Categories & Tags: