when working with ICG, what typically do you all do for firmware updates? We have installed a webserver (lighttpd) to provide the firmware files. In our case the ICG server
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
Transitioning to ICG EMP licenses…. Does the application of these free up the former normal licenses?
Hi all, my company is transitioning to ICG EMP licenses…. Does the application of these free up the former normal licenses? For Igel OS 11, the EMP is an “addon”
Continue readingHow to send the end-user a custom message after the IGEL thin client has contacted the ICG/UMS, and downloaded config profile?
We’re at the PoC stage for IGEL and UMS / ICG, so please forgive the newbie question. Is it possible to send the end user a custom message after the
Continue readingAfter receiving IGEL device back from RMA it won’t pull a license
I am having an issue with one terminal and getting the device to take a license. I sent the device in under RMA because it would not power on and
Continue readingHow to: download custom partitions or firmware updates from external IGEL OS devices over ICG?
For external IGEL endpoint, it communicates with ICG for any configuration change, i was wondering how to deal with CP or file download? IGEL endpoint requires to connect to UMS
Continue readingAfter update IGEL ICG is offlone, IGEL OS clients can’t connect – ERROR ICGTCS0
I think I need some help… I just prepared for the ICG update and made a reboot of the vm. Now ICG is offline (both UMS and clients tell me
Continue readingAll of our IGEL ICG devices are not reconnecting after updating certificate
Had to update my signed cert before it expired tomorrow. All of our icg clients are not reconnecting after updating the cert. Should the igel automatically attempt to reconnect if
Continue readingHow to disable the popups regarding the connectivity with the ICG on the IGEL OS?
Hi guys, How can we disable the popups regarding the connectivity with the ICG on the IGEL OS? We don’t want to notice the user if the registration failed or
Continue readingAfter upgrading to IGEL OS 11.04.240 the Citrix Workspace “Add account” wizard is shown and can’t cancel the user / password prompt
I just installed IGEL OS 11.04.240 firmware on my laptop via the ICG. The laptop boots and runs Citrix self service via automatic startup, shows the user and password prompt,
Continue readingHow to create a root certificate for the IGEL ICG within my new UMS 6.06.100?
need a little help with creating a root certificate for the icg within my new ums (6.06.100) and then exporting the keystore to manually install the icg itself. the manuals
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