I am not able to shadow a device that was registered in ICG (latest version). The shadow profile got sent via UMS to client, but I get error msg when
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
After Upgrading to IGEL OS 11.03.100 “User Login History” is not showing up in UMS
So i just updated a group of Endpoints to OS 11.03.100.01. I just now noticed that since the update. its not logging any new “User Login History” to show in
Continue readingError: “Unable to load details for the tree nodes. Original error message: null.” after upgrading to UMS 6.04.100
Anyone get this error after upgrading to UMS 6.04.100? It doesn’t decrease any capabilities as far as I have seen but it’s weird and annoying. “Unable to load details for
Continue readingNEW IGEL Universal Management Suite 6.04.100 is live!
NEW IGEL Universal Management Suite 6.04.100 is live! I’m happy to say IGEL has released UMS version 6.04.100. It is packed with tons of new features and fixes. Please refer
Continue readingHow to remove a license from an IGEL UD pocket?
I’m looking for a solution to remove a license from an Igel UD pocket. I want to use it on another device. Isn’t this possible? Go to the license portal,
Continue readingIs there an easy way (via Terminal?) to test the connection to a IGEL UMS server?
Is there an easy way (via Terminal?) to test the connection to a UMS server? I’m trying to figure out why I can reach the UMS server from a new
Continue readingHow to install a device driver on IGEL W10 IoT l device?
Hi all, Sorry for the silly question… 😞 It’s my first contact with a W10 IoT Igel device on wich I’d like to install a driver. For this, the doc
Continue readingHow to bulk load Dept field in the IGEL UMS Console?
Hi,, new here.. wanted to see if there is a way to bulk load Dept field in the Igel Console? Hi Sean, good to have you onboard. You mean the
Continue readingIGEL HA configuration / install question
For an HA configuration where you install the load balancing component of UMS, do you need to do anything out of the ordinary when uploading files and such if you’re
Continue readingAfter previous VMware Horizon client profile has been removed I am getting 2 login boxes on IGEL OS, how to fix it?
I have a Horizon client profile that I am adding to a machine. I am noticing that even after the previous horizon client profile has been removed I am getting
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