Am I able to build the ICG on an internal network then move it to the DMZ, or will changing the IP later break the connection? It depend, how did
Continue readingCertificates Troubleshooting and Support Articles in the IGEL Community
How to: file transfer (specifically certs) on IGEL OS using ICG?
Are there any options for file transfer (specifically certs) on devices using ICG? We’re getting some sporadic reports of our public CA chain not being trusted from home devices. To
Continue readingReceiving Error “SSL not trusted generic error” with internal CA on IGEL OS?
It feels like a Monday as I cannot figure this one out. We have an internal CA for issuing certificates. I have the root certificate, which I uploaded to “files”
Continue readingError “UC1-LX No valid license” booting IGEL OS device
OK, I have a question, I have had to manually remove Licenses from the IGEL Licenses Portal for devices that have been off line for more than a year so
Continue readingHow to remove an existing UMS certificate from IGEL OS?
Quick question. I have a thin client that is registered to a legacy UMS system that is no longer around. I can’t register to the new one until I remove
Continue readingNot able to shadow IGEL OS over ICG, Error: “VNC desktop: IP ADDRESS:0 Error: Connection was closed by VNC server”
I am not able to shadow a device that was registered in ICG (latest version). The shadow profile got sent via UMS to client, but I get error msg when
Continue readingNEW IGEL Universal Management Suite 6.04.100 is live!
NEW IGEL Universal Management Suite 6.04.100 is live! I’m happy to say IGEL has released UMS version 6.04.100. It is packed with tons of new features and fixes. Please refer
Continue readingIs there an easy way (via Terminal?) to test the connection to a IGEL UMS server?
Is there an easy way (via Terminal?) to test the connection to a UMS server? I’m trying to figure out why I can reach the UMS server from a new
Continue readingTips for using Secure VNC on Cloud Gateway?
Does anyone have any tips for using Secure VNC on Cloud Gateway? We have a cloud gateway setup but are not yet fully using it production. I feel like VNC
Continue readingHow to shadow IGEL OS devices over ICG?
Anyone know how to Shadow an IGEL that’s not on your internal network? Looked ICG Hello Alan, you would need to use an IGEL Cloud Gateway (ICG) and be updated
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