Getting error when connecting endpoint to icg. it says i am connected to the icg but get Error: Failed to register the device at the UMS. Which UMS / ICG
Continue readingFirewall Troubleshooting and Support Articles in the IGEL Community
Is there a way to lockdown the built in browser on IGEL OS so it can only access two specific sites?
Is there a way to lockdown the built in browser on IGEL OS so it can only access two specific sites? i.e. Allow access to example.com example.com and example2.com example2.com
Continue readingIGEL ICG and SSL offloading issues
Is it normal to have to try initial connections to ICG multiple times before it works? We get failure to download certificate messages a few times and it will then
Continue readingIGEL OS cannot register with UMS, whether FQDN or IP address
Igel cannot register. whether FQDN or IP address. show me below picture. Please check if port TCP 30001 from Endpoint=>UMS is opened in Firewall/Windows Firewall. How to check port on
Continue readingHow to manually add a license to an IGEL OS device
I need to use Igel11 WE and EMP licenses at Igels that are currently not connected via ICG to our regular UMS. We started using Igels with a second UMS
Continue readingPorts need to open on IGEL UMS server firewall?
My Question – IGEL client (e.x. OS 11) register to UMS. Which ports need to open on UMS server firewall? Question Description – Our UMS server is Windows 2016. The
Continue readingDropped packets between my thin client registered to our ICG over ports in the high 60xxx and 61xxx range?
I am seeing dropped packets between my thin client registered to our ICG over ports in the high 60xxx and 61xxx range but don’t see any mention of these, anyone
Continue readingHow to bulk update IGEL OS devices to point to new IGEL UMS server?
Good morning.. Question here: Recently migrated to new UMS server. Devices still registering to old, found in system reg where UMS is getting defined/enforced… How can I mass-update this for
Continue readingHow to connect IGEL UD Pocket with Fortinet client to the UMS over form anywhere?
Hi, i.m not sure this the right channel but i gonna give it a try. I want that the UDP’s can communicate outside the company to the UMS and vice
Continue readingDo you have to use the Cloud Gateway (ICG) if you are using port forwarding to the UMS from a public IP to the inside on our network?
Do you have to use the Cloud Gateway if you are using port forwarding to the UMS from a public IP to the inside on our network? Unless you plan
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