Hello, I really appreciate this useful guide which allows us to use Microsoft Teams in Citrix with great performance 🙂 files.igelcommunity.com/igelos_ucc_configuration_guide.pdf The Jabra USB Headsets work fine in MS Teams
Continue readingHeadsets Troubleshooting and Support Articles in the IGEL Community
How to configure Fabulatech USB/Webcam Redirection for the WVD session on IGEL OS?
Hi all, I am fairly new to IGEL, hope someone will be able to share some insight. IGEL OS 11.05.100.01 UMS console 6.06.110 I have been able to setup WVD
Continue readingAutomatically connect Bluetooth headset and enable HSP mode for bidirectional audio in IGEL OS
Automatically connect Bluetooth headset and enable HSP mode for bidirectional audio Hello everyone, I had a recent case where a customer wanted his Bluetooth headset to be in mobilityarena.com/bluetooth-profiles-protocols-hsp-a2dp-avrcp-hfp/ (Headset
Continue readingVideo and Audio sometimes stops working Citrix Workspace App on IGEL OS 11.05.100
Good morning, hello and moinmoin 🙂 We ́re using Igel UD3 LX und UD2 LX only with Citrix Workspace and OpenVPN. The last months we ́ve only used CW 19.12
Continue readingScreen briefly black out and comes back running Horizon client on IGEL OS 11.05.100 and 11.05.112
Hello, we’ve been testing the new 11.05.100 release and 11.05.112 and we seem to have the exact problem on both releases, video issues related to sound events. The weird issue
Continue readingSound output is not owrking on some IGEL OS devices
Hi everyone, we sometimes have IGEL Clients that dont have any sound output, no matter what configuration we use/change. When we reset the client to factory default it usually works
Continue readingCan our users use the call button to answer calls using Jabra Headsets on IGEL UD3 running IGEL OS 11?
Hi Community, our customer would like to use Jabra Headsets with UD3s (OS11) with Citrix. Audio works. The sticking point: He wants to accept the call with the button on
Continue readingWhen WebRTC starts making use of the headset, the sound in Citrix is gone or redirected to the internal speakers on IGEL OS 10.05.100
Having some audio issues on 11.05.100 with Chromium and Citrix and a headset. We have a browser session running WebRTC and a browser session to our Citrix Storefront. The moment
Continue readingWebcam integrated microphone is not capturing audio on IGEL OS?
Morning all. I am experiencing a challenge with capturing audio with a webcam integrated microphone. The device appears in Sound Preferences, and it isn’t muted, but when I attempt to
Continue readingHow to map built-in PC speakers into the Citrix session
Hello, is there a way to mapping a built-in PC speakers into the Citrix session? Only the standard speaker (USB headset) is mapped as “Citrix HDX Audio”. We also need
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