Hey all, another post for today. Am working on a LG_34CN65 (AIO) cloud device with OS12.1.110. I am not able to use the built in webcam nor an external webcam
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
I am having a bit of trouble getting automatic registration to work consistently in 6.10.140
I am having a bit of trouble getting automatic registration to work consistently in our environment. We have an DNS A record for igelrmserver (that is not it’s actual server
Continue readingImprivata on IGEL OS random logoffs
Hi guys, we are running 11.08 igel version and have noticed, some users are random logoffs. This is happening to few users randomly, we have checked with imprivata and citrix
Continue readingThe Webcam works in IGEL OS but is not detected in Citrix.
So her is my issue.. The web cam works in IGEL but not detected in Citrix. Is there anything I can do to get it to work? I have imaged
Continue readingWebUMS and UMS Console is not working when a paragraph character is used.
Hello to all, I have noticed with UMS12 that if the password for logging in contains a paragraph character (§), logging in to WebUMS is not possible. The console is
Continue readingIs there a technical diagram of the IGEL OS registration workflow?
Hi, Is there a technical diagram of the registration workflow? We’re having issues with the registration of new devices and I have seen the firewall rules for the networks where
Continue readingCould we have Citrix Workspace App automatically resize across an additional screen?
Is there a way to have the Citrix Workspace App automatically resize across an additional screen if it’s plugged in after the session has been started? In my testing the
Continue readingRSA authentication in a Citrix VDI solution
Hello everyone, We are about to implement RSA authentication in our Citrix VDI solution. What setting change do we need to make/implement in UMS for the IGEL to prompt the
Continue readingLaunch the RMAdmin console via SSH sessions
Please provide some guidance to launch the RMAdmin console via SSH sessions Hey Ghanesan N, unfortunately for the RMAdmin Console there is always a Window Manager necessary. Right now there
Continue readingCan we export the logging data from UMS to a SIEM platform?
Does anyone have any experience with exporting the logging data from UMS to a SIEM platform such as LogRhythm? We need to collect the UMS user and Administrator actions and
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