Hello, our IGEL UD2 LX clients running the latest 10.05.500.01 firmware are unable to change expired user passwords using Citrix Workspace app. What’s strange about this is once authenticated (and
Continue readingMicrosoft Troubleshooting and Support Articles in the IGEL Community
Best way to let a USB SCANNER work in IGEL OS in a RDP connection to Win2012R2?
Hi all, what is the best way to let a USB SCANNER work in IGEL OS in a RDP connection to Win2012R2? Thank you. Hi. USB Scanner is a tough
Continue readingHow to configure IGEL OS to show the logon prompt BEFORE getting to the desktop?
For Citrix Profile configuration, I’m trying to configure the thin client to show the logon prompt BEFORE getting to the desktop. So someone can login and all the apps they
Continue readingIGEL OS on UD3 LX clients are not registering in our DNS
Good morning, all of our UD3 LX clients are not registering in our DNS. The DNS name in our DHCP is correct, but there is no entry on our DNS’.
Continue readingIs IGEL ICG required to be in the DMZ when using NetScaler as SSL-bridge?
Hi! I have a question reagarding UMS, ICG and NetScaler as SSL-bridge. Is it correctly understood that ICG doesn’t need to be on a DMZ if we are using NetScaler
Continue readingIs it normal for the UMS 6 console to use a lot of memory, over 1GB?
Is it normal for the UMS 6 console to eat a lot of system memory? It is currently using around 500mb before I even log in. Well over 1gb after
Continue readingHow to configure the kerberos login to Citrix when using self-sevice on IGEL OS?
Do someone know how to configure the kerberos login to citrix when using self-sevice? I have configured the AD logon to the thinclient but the credentials are not forwarded to
Continue readingWhy is “Citrix Virtual Desktop” missing from appliance mode settings on IGEL OS 11?
Anyone else notice that the “Citrix Virtual Desktop” option is missing from the appliance mode settings when creating a new profile base on 11.x? I’ve upgrade my UMS to version
Continue readingHow can I record 5 IGEL OS clients running at the same time?
We have a customer that needs any utility, like Snagit, to record video/audio from 5 IGEL clients connecting via RDP, simultaneously. Run 5 recordings from the same computer or one
Continue readingNumber lock turns off when launching VMware Horizon Client on IGEL OS?
Hello, Wondering if anyone has had this issue with IGEL, Horizon View and the numlock. Basically, our issue is that whenever the Horizon Client gets launched with IGEL and loads
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