Question for Imprivata/iGel customers: We are rolling out an iGel pilot, and are struggling to get the basics working. After finally getting the iGel screensaver to work in Appliance Mode
Continue readingSecurity Troubleshooting and Support Articles in the IGEL Community
Looking for documentation about configuring the URL for the UMS Web App?
Hello, i’ve been trying to find documentation about configuring the URL for the UMS web app, but I can’t seem to find any. Can someone help me out with implementing
Continue readingHow to save custom user data to IGEL OS, where to save files?
Hi all, we deployed “mousepad” for users who want’s to create some offline notes. Which path can they used for saving their notes on the IGEL OS? If they save
Continue readingHow to change the download URL from the IGEL UMS console to the DNS Name?
Can anybody tell me how can i change the download URL from the UMS-Console to the DNS-Name? The IP-Adress from the UMS-Console is not reachable in the Thin-Client Network, i
Continue readingIGEL OS security-related question based on Rapid7 Vulnerability Scanner results
Hi team, Can I have (hopefully a quick) IGEL OS security-related question? Our Infosec team is using Rapid7 Vulnerability Scanner to ensure the clients don’t have known bugs. What they
Continue readingAfter updating the ICG SSL certificate half the IGEL OS devices report not having the necessary certs
The SSL cert (DigiCert) assigned to my ICG is set to expire very soon. I have the updated cert added to the ICG keystore and all looks well. What’s strange
Continue readingNEW video – How to Enhance IGEL OS Security via the IGEL UMS
How to Enhance IGEL OS Security via the IGEL UMS Watch this IGEL Tech-Tips Tuesday video to learn how to enhance security and lockdown IGEL OS via the IGEL UMS.
Continue readingIs IGEL Client 10.05.800.01 is compatible with the latest UMS version 6.07.100?
Does anyone know if IGEL Client 10.05.800.01 is compatible with the latest UMS version 6.07.100? We are planning plan to upgrade our IGEL environment gradually, so we wanted to start
Continue readingError “Pack information couldn’t be retrieved” manually uploading license tokens into IGEL UMS
Hello. We recently have been having issues with uploading new license purchase into UMS. We are currently on version 6.05 and it just errors out when we try to update
Continue readingHow to configure IGEL OS to be scanned through Lansweeper?
Does anyone know or already had any experience which set of command lines need to be set up for the remote user, so that the TC can be scanned through
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