Where/how on a IGEL OS device can I see the logs for a Citrix attempted connection?


Where/how on a 10.5 UDC device can I see the logs for a Citrix attempted connection? When coming through the netscaler, we are unable to launch a Xendesktop session. Works fine when connecting directly to storefront.


They aren‘t so much interesting log files on receiver side as far as I remember but you could give this a try:

Registry-> ica->AuthMan->Loging and then check /userhome/.ICAClient/logs/AuthManager.latest


Thank you


I‘d suspect a certificate or encryption algorithm issue. Can you grab the logs on the endpoint or get a detailed error message?


I also suspect a cert/algo issue, but it is turning out that is hard to track down

I have opened a ticket with IGEL support.


I have iGel Unit remotely connect to storefront through netscaler gateway. what happens if use a pc or another device to attempt to connect remotely ?

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