Hello everyone! We are currently in deployment with new UD2 M250C Terminals (FW 11.04.240 & 11.04.215; CWA = default) for Citrix Desktops over Terminal Sessions (WS2016; Citrix LTSR 1912CU1; GPU:
Continue readingIGEL Hardware Troubleshooting and Support Articles in the IGEL Community
Is there any posibility to set a noice reduction for an analog headset in IGEL OS?
Hi, is there any posibility to set a noice reduction for an analog headset in Igel OS? We currently have some workers with an logitech h150 headset on an Igel
Continue readingHow to easily teach home users to boot to the IGEL UD Pocket?
Question for anyone that wants to answer. We’re in production mode but still have some kinks to work out. We will be testing with work from home users using a
Continue readingERROR Certificate invalid tryign to update UD Pocket from IGEL OS 11.03.500 via UMS 6.06.100
Hello – I am working with a client getting IGEL setup. They ordered some UD pockets. They come preinstalled with 11.03.500.01 on them. The UMS is version 6.06.100 (Build 48862)
Continue readingAudio problems with IGEL OS 11.04.240
We are currently testing new UD2 with 11.04.240 + citrix. Some settings does not get saved. Example is when using USB yealink UC700/900 speaker they are not set as default
Continue readingAny recommendation which USB WiFi Adapter for IGEL UD3-M350c clients?
Any recommendation which usb wifi adapter is a good decision for our IGEL UD3-M350c clients? We don’t want to buy special igel clients with wifi embedded. I also checked Igel
Continue readingDifficulties booting IGEL OS displays go to a very dark gray and stay there for as long as ten minutes
Anyone having issues with difficulties booting up? In our case it occurs between the two IGEL OS splashscreens (first just the logo, second the logo and OS version). The error
Continue readingHow to load BIOS settings on IGEL UD hardware?
Good morning guys. I have a UD 6 here and would like to get into the BIOS settings. I have already tried ESC, DEL, F2, F10 and F12 and have
Continue readingLimitations for screen resolution when connecting to the DVI-I port to VGA adapter on a IGEL UD3 device?
Are there limitations for screen resolution when connecting to the DVI-I port to VGA adapter on a UD3 device? Display will only output to max 1024×768. Firmware is 11.04.240.01. I
Continue readingHow to logon to our AD / IGEL OS desktop and after Citrix self-service autostarts
Hi all, I’m using an UD3 and logon with AD Credentials to authenticate a user (see screenshots). Now I use Citrix self-service as the method to access ressources from our
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