I have a UD Pocket that was in the process of doing a firmware update from OS 10 to OS 11. It hung on the screen for the firmware update
Continue readingIGEL Hardware Troubleshooting and Support Articles in the IGEL Community
Is there any way to edit the IGEL OS device IP?
Is there any way to edit the device IP? We have some devices temporarily going to a different network and would like to manually update the IP in UMS. Checkout
Continue readingHow you pass the protocol parameter in a profile for OpenConnect in IGEL OS 11.04.100?
I have been working with OpenConnect VPN in 11.04.100 and it is working well, with a caveat. I can only launch it successfully from the terminal. I am not sure
Continue readingBack by popular demand the IGEL Community HCL!
Back by popular demand (yes nobody can keep us down) the Community HCL! 🙂 datastudio.google.com/reporting/dc624054-c366-431b-baec-b83aff49180d/page/Xtc3. Please – feel free to submit the devices you are using. let’s show the world
Continue readingHow to find older versions of IGEL Software
Hello, does someone has an old version 5.08 of UMS for download available for tests with an old Igel UD2-130 LX. Many thanks in advance Unfortunately UMS 5.08 is no
Continue readingHelp with installing a zscaler certificate on to UD2 device to get MS Teams working on an IGEL custom partition
Hello Igel Community, Im trying to install a zscaler certificate on to UD2 device to get MS Teams working on custom partition(off network teams works fine, on corp. network it
Continue readingRecommended IGEL UMS settings for Zoom optimization?
Can someone please share the recommended UMS settings for Zoom optimization to offload to a device (UD3x) for Citrix? Sessions > Citrix > Citrix Global > Unified Communications > VDI
Continue readingHow to view if IGEL OS 10 was purchased with a MMCP license?
Hi, one of my customers bought his “old” UD3’s with OS10 and without MMCP. On my advise he bought those licenses later. During the time he bought new OS10 UD3’er
Continue readingIGEL ICG Error: Failed to register the device at UMS
I am not sure what I am doing wrong. The igel shows connected to the ICG but getting the following error. “Error: Failed to register the device at UMS.” This
Continue readingAre there any logs I can pull to check why a IGEL OS device isn’t getting its license?
Are there any logs I can pull to check why a device isn’t getting its license? Some devices from a pack are showing as unlicensed but have been added to
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