I just upgraded one Igel UD3-LX51 to OS 11.02.150 and my Jabra Envolve 75 USB Headset stopped working. Has anyone had similar experiences? We Use Citrix XenApp 7.15 CU4… Do
Continue readingIGEL Hardware Troubleshooting and Support Articles in the IGEL Community
TWAIN Scan with Citrix on IGEL OS?
TWAIN Scan with Citrix. We have the need to user Document Scanner with an IGEL UD2 on IGEL 11 on an Citrix Windows Terminalserver. The scanner is connected with USB
Continue readingOlympus DR-1200 Dictation Mic record button does not work for dictation on IGEL OS?
I’m working with an Olympus DR-1200 Dictation Mic with MModal on a shared desktop. The microphone will pass audio but I have to manually press the record button via mouse
Continue readingProblem with IGEL UD6 (H830C) and IGEL OS 10.06.130, the system freezes randomly
Hello all. We have a problem with IGEL UD6 (H830C) and OS10.06.130, the system freezes randomly. Anyone had this too? Any conclusions or tips will be apreciated. Which session? Are
Continue readingKeyboards on IGEL OS freezing randomly
Hi All, Firmware: 10.04.100 and 10.05.641 Weird situation, I have 2 partner sites report that some users’ keyboards are not working properly. Like it freezes randomly when they are using
Continue readingHow is the end of an IGEL endpoint lifecycle defined?
I have a question concerning hardware lifecycle. How is the end of an IGEL endpoint lifecycle defined? I can see a list of old hardware in the KB. But how
Continue readingDoes anyone have a good Tutorial on how to export IGELS from an older UMS 5 to a new UMS 6?
Does anyone have a good Tutorial on how to export IGELS from an older UMS 5 to a new UMS 6? Hi @member that’s a great question. I don’t have
Continue readingChrome on IGEL OS is lagging for about one or two seconds
Hi, we have a project for a customer who migrates from Citrix to Horizon View. We ‘converted’ 5 Igels OS 10 to the last firmware for testing in the new
Continue readingHas anyone on IGEL OS 11 used the connectivity foot? Looking for some feedback…
Has anyone on Igel OS 11 used the connectivity foot? Looking for some feedback. we just got our first os11 devices. we are going to use connectivity feet there. anything
Continue readingI reset a IGEL UD3 v10 to factory default and then scaned to bring back into UMS but get “Error: UMS License violation”
Does anyone know what can cause the following: I have a UD3 v10 that I factory reset and scan to bring back into UMS but get Error: UMS License violation
Continue reading