Hello – We are migrating our UMS from a local server to a server in a private cloud and are unable to register our test device running OS 11.04.100.1 with
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
Can the Root CA private key be removed from the IGEL UMS after the signed client certificate is created?
Hi All, We preparing to install ICG and have a question about Cert for ICG. We planned to go with Creating certificates from an Existing Root Certificate. It involves using
Continue readingAny technical reason why an IGEL Custom Partition cannot be distributed via S3?
Any technical reason why CP cannot be distributed via S3? In the CP profile, we can point to an S3 bucket instead of the UMS. Or am I missing something
Continue readingHow to implement SFTP through IGEL ICG?
Hello everyone! Please tell me to implement sftp through icg, is it better to raise the server to Windows Server 2019 or Rhel7? Thanks! Hello Dmitry, on every Internet facing
Continue readingHow to configure the ICG connection settings while inside the corporate LAN?
Greetings, Is it possible to configure the ICG connection settings while inside the corporate LAN (connections would normally go straight to UMS)? We want to configure the ICG so when
Continue readingHow to cancel a running update process on IGEL OS?
Hello all, is there any possibility to cancel a running update process? Background is the following: We have many Home-Office clients and because too high ICG costs, we can ́t
Continue readingAnyone using Citrix Sharefile as and FTP for updating devices over IGEL ICG?
Hey all! I have seen several past posts on admins having issues using Citrix Sharefile as and FTP to update devices over ICG. Has anyone been able to get Sharefile
Continue readingWhat licenes do I need for IGEL ICG?
Hey, am I right that when deploying an ICG i would need Igel Cloud Gateway Licenses for 10 devices per license + Enterprise Management Packs per client? We already have
Continue readingIGEL UMS server stuck in ‘Update mode’ upgrading to UMS 6.06.110
Morning, We updated to IGEL UMS 6.6.110 and one of our servers is still in ‘Update mode’. Is there a work around for this issue? Morning Dan, are you using
Continue readingHow to load an IGEL Custom Partition from an FTP server via ICG
Hello all, I’m very new to IGEL and have inherited an environment with about 700 clients. I have been fighting all day trying to deploy a couple of easy rated
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