Can anybody explain to me how the UMS determines when or when not a device is booted via ICG? If a ICG device is connected on an internal network which
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
How to manually add a license to an IGEL OS device
I need to use Igel11 WE and EMP licenses at Igels that are currently not connected via ICG to our regular UMS. We started using Igels with a second UMS
Continue readingIGEL OS getting “failed to get certificate from server” error
I’ve temporarily signed a Public SSL cert to test out IGEL Cloud Gateway before assigning any official certificates ans such to it. My IGEL keeps saying failed to get certificate
Continue readingWhats the best way to release an IGEL license from a device after factory converting it?
Whats the best way to release a license from a device after factory converting it? I know you can remove from the portal, but i’m trying to apply a demo
Continue readingHow to harden iGEL ICG on Debian 9?
Hey Guys, we ran a vuln scan on the ICG server and came back with these items to remediate. Anyone know how to get this remediated on Debian 9 SSL
Continue readingDoes IGEL OS support JVDI for VMWare Horizon client?
Does iGEL OS support JVDI for VMWare Horizon client. I’m hoping to adopt this in our environment, kicking the tires with UD Pocket and having difficulties getting the JVDI passthrough
Continue readingDoes anyone know a working ICG version with IGEL OS firmware 11.03.300?
hello everyone, new here. Does anyone know a working ICG version with IGEL firmware 11.03.300? We are running ICG 2.01.130. 11.02 and 11.01 IGEL firmware works fine. Hello Toan, yes,
Continue readingWhat is the prefered Linux server for IGEL ICG?
Out of the listed Linux flavors for ICG server, is there any one in particular that is preferred, or most commonly deployed for this purpose? Mainly Debian, then Ubuntu I
Continue readingIs there a reason or by design that I need to have root.pem / intermediate.pem and client.pem and a key when I add an ICG?
Is there a reason or by design that I need to have root.pem / intermediate.pem and client.pem and a key when I add an ICG? Are you going to implement
Continue readingDropped packets between my thin client registered to our ICG over ports in the high 60xxx and 61xxx range?
I am seeing dropped packets between my thin client registered to our ICG over ports in the high 60xxx and 61xxx range but don’t see any mention of these, anyone
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