Hi! Our ICG Harddrive is full. Data space was increasing very fast the last days because of corona we are implementing a lot of ICG-Clients. Is there a solution? Hi
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
User receive error “your organization’s configuration prevents downloads” launching CItrix VDI session?
We are deploying thin clients with a profile that launches Firefox in full screen directed to our StoreFront/Citrix Gateway URL. Very intermittently, users have reported that when clicking on the
Continue readingIs there a way to use a VNC client (such as VNC Viewer) to access remote IGEL thin clients that are connected through IGEL ICG?
I’m pretty sure I already know the answer, but is there a way to use a VNC client (such as VNC Viewer) to access remote IGEL thin clients that are
Continue readingCan’t manually push anything to the devices immediately such as new configs or a reboot command via IGEL ICG?
I’m running into an issue with our cloud gateway. New devices can be added, the devices show online, I can shadow the devices, configs can be pushed and pulled on
Continue readingWhat is the easiest way to deploy hundreds of IGEL OS thin client?
Hi all. I need to know what the procedure is, if I want to deploy hundreds of IGEL OS on thin client. That’s possible ? It is possible, depending on
Continue readingHow to deploy IGEL UMS profiles to devices without assigning to all devices individually?
Trying to remove accessories which the end users shouldn’t have access to. I’ve created a folder under “Devices” and I’ve placed a test device in that folder. I’ve created a
Continue readingIs it true a load balanced VIP in front of UMS HA setup is not best practices/supported?
Doing research in this forum. Is it true a load balanced VIP in front of UMS HA setup is not best practices/supported? I saw conflicting answers For the moment, on
Continue readingHow to connect to IGEL via SSH?
I know this is a stupid question…. but what is the process to SSH to an IGEL. I have the profile assigned, I am able to connect, but I can’t
Continue readingHow to setup IGEL ICG in a cloud hosted environment – Does IGEL offer a hosted solution?
Hi everyone. As so many are in a rush to remote work, I’ve been researching our options on setting up a ICG as right now we only have UMS running
Continue readingHow to extract certificates from pfx file to import in IGEL UMS while configuring ICG
Hello, sometimes it is needed to extract certificates from pfx file to import in UMS while configuring ICG. It is also needed to decrypt the private key. Today I was
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