I have a hardware running pre-installed IGEL www.igel.com/ready/showcase-products/wave/. But after loading profiles inside, I got an error. Failed to download data. The system isn’t fullly operational. Since it is pre-installed,
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
How to configure the IGEL OS walllpaper (background image)
Hello All, I am running into an issue trying to update the background. Can anyone explain how to update the background? I have the image file, I loaded it into
Continue reading“Wrong Username/Password” using Citrix Workspace App on IGEL OS
How can I get logs from the Citrix Workspace App on an IGEL thin client? We have a problem some users can’t login to citrix on one thin client with
Continue readingDisplay reverted to “Mirrored Settings” for dual displays after device reboot in IGEL OS
Any reason why the display keeps reverted to “Mirrored Settings” for dual displays when the device reboots or receives an updated configuration? Is there a UMS setting to keep the
Continue readingImprivata 7.2 HF1 and IGEL OS – Citrix Workspace App’s ‘Connecting’ progress bar in front of the session
I just updated to Imprivata 7.2 HF1 and IGEL 11.03.110 and now when a user connects to a Citrix desktop, they get a Citrix workspace window that pops up and
Continue readingHP ProBook 455 G7 device stop during the boot after converting to IGEL OS
Hello, we are looking to convert and HP ProBook 455 G7, but the device stop during the boot on this message. Thanks, Gerald Hi, which version are you trying this
Continue readingUpgrading from IGEL 5.13.110 to 10.06.170, all but one worked
Q: I am updating 33 UD3-LX41c to 10.06.170 (after upgrade 2GB ram) and it worked great for 32 devices, now I am having troubles with the last one. It has
Continue readingRenaming Self-registered devices in IGEL UMS errrors appear on reboot and local start menu is corrupt
A customer has 11.04.100 and reports to me the following: When a self-registered device in UMS is renamed by the UMS, errors appear on reboot and the local start menu
Continue readingMicrosoft Teams can listen to voice but I cannot send voice via micphone on IGEL OS
after joining Teams meeting. I can listen to voice but I cannot send voice via micphone. What parameter do I need to configure? Firmware used? Webcam / Mic used? How
Continue readingWVD Printer Redirection on IGEL OS
Any information on when printer redirection for WVD will be coming? As it’s not in the core SDK yet I personally don’t expect it soon. kb.igel.com/igelos-11.04/en/feature-matrix-wvd-rdp3-for-igel-os-11-32889516.html kb.igel.com/igelos-11.04/en/feature-matrix-wvd-rdp3-for-igel-os-11-32889516.html We have documented
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