I am on 10.05.700 and trying to go to version 11. however, I cannot upgrade to 11.02, 11.03, or 11.04. What version of 10 do I need to be on
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
Where can I register my IGEL devices for the extended warranty period?
Hi, I got a really stupid question concerning this: The End Customer may extend the period of the standard warranty on a one-off basis by filling out (within the Standard
Continue readingDoes IGEL UMS require Internet access? Can IGEL UMS be set-up for only a local network connection?
We’ve purchased 4 thin clients with IGEL Workspace IGEL OS 11 license+installation. We’re hoping to install UMS on a seperate Windows Server sitting on the LAN and configure/register our thin
Continue readingHow to export a list of IGEL OS endpoints to a csv file?
hi all….is there a way to export a list of endpoints to a csv file? just need the names…not all the settings. Thanks! Hi Jared, yes! Usually a View that
Continue readingCitrix Adaptive Transport/E.D.T. on IGEL Recommendations
Does anyone have recommendations for Citrix Adaptive Transport/E.D.T.? We’ve been trying to enable it for a long time, but it doesn’t work consistently, particularly on Igel thin clients. I have
Continue readingHow to associate a filetype on IGEL OS
Hi guys, we are trying to find a way to Associate a Published Application with File Types in Citrix Receiver. There’s a CTX article for the Linux receiver and I
Continue readingCan’t ping IGEL OS by hostname only?
Just want to check if this is the behaviour or possibly my configuration issue. In your thin client, can you ping other computer in your own subnet using hostname instead
Continue readingCan IGEL ICG be implemented on AWS?
Can the ICG be implemented on AWS? Yes — For installing and deploying a working environment with the UMS (Universal Management Suite) and IGEL Cloud Gateway, you need the following
Continue readingDell Wyse laptop with built in webcam that isn’t displayed in IGEL OS, help please
I have a Dell Wyse laptop that has a built in webcam that isn’t displayed in IGEL. Webcam-info says that the video device doesn’t exist. Is there a way to
Continue readingTakes 100 seconds or more to shutdown IGEL OS, why?
hello, iv’e got dell latitude 5590 installed with OS3 10.06.190. when i press the power button to turn of the device, i get the 10 seconds timeout dialog. if i
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