Hello! I apologize if this has been asked already. I was wondering if there is any guide or best practice guidelines to get VDI@XenDesktop working with Zoom and iGEL? Any
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
IGEL ICG connection losing configuration/going back to default
I am having an issue with some of my version IGEL OS 10.6.100 & 10.6.167 clients that are off network and not ICG connected losing configuration/going back to default. Any
Continue readingPoor audio experience on IGEL UD3-LX in Citrix session
Hi, we have poor audio experience on UD3-LX in citrix session. The main problem is the volume level. It’s very low (with internal speaker and with headset). All volume level
Continue readingIs there any way to integrate IGEL devices with SAP R/3?
Hi to all, Is there any way to integrate IGEL devices with SAP R/3? More details: This customer uses Citrix with Windows VDIs with SAP GUI to connect to SAP
Continue readingHow to report on if an IGEL OS device are doubled licensed?
I currently found an issue where I have machines being assigned to multiple WE & EMP license. Is there a quick way for me to find what machines are doubled
Continue readingIssue with the VMware Horizon Client in IGEL OS trusting my internal CA certs
I’m configuring bunch of UD Pockets and I’m having an issue with the Horizon Client in IGEL OS trusting my internal CA certs. I uploaded all of the root and
Continue readingCan anybody explain to me how the IGEL UMS determines when or when not a device is booted via ICG?
Can anybody explain to me how the UMS determines when or when not a device is booted via ICG? If a ICG device is connected on an internal network which
Continue readingHow to manually add a license to an IGEL OS device
I need to use Igel11 WE and EMP licenses at Igels that are currently not connected via ICG to our regular UMS. We started using Igels with a second UMS
Continue readingIGEL OS / Citrix Webcam redirection Resources
Hello everyone, here some information about the Citrix Webcam redirection. Server Policies HDX webcam video compression requires that the following policy settings be enabled (all are enabled by default). •
Continue readingConnecting to Citrix Storefront via Netscaler, “Error adding store: Am Error_HTTP_Server_Certificate_Not_Error: Have you installed your root certificate? on IGEL OS
Homeoffice users get a strange Http Error when they try to connect to the Storefront via Netscaler. The problem started after I renewed the ssl cert from the public website
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