Hi, Which is the best method for a customer to do a demo of IGEL OS11 on a virtual machine? Needs he to use Deployment Appliance or is there any
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
Where can we set the “Citrix server type” in Citrix Storefront in IGEL UMS / OS11?
With IGEL OS 11 i don’t see any option for setting this value “Citrix server type” in citrix storefront. Where can we set this: Looks like this option is missing
Continue readingHow to configure a hotkey to allow a user to open an app/script in the current remote setting. Is this possible in a way?
Hi, I made a profile that shows the System Information (default option in UMS) only this shows way to much info in the screen but for eg. Shadowing I want
Continue readingHow to automatically upgrade IGELs without bothering your users (Much)
ABSTRACT: Automated Firmware Upgrade Steps for IGEL UD & UDC devices. TESTING ASSUMPTIONS: Before each version upgrade, the method below would be tested on a variety of individual machines before
Continue readingHow to change the IP address of the IGEL UMS server?
Hi there, I am having an issue getting onto my UMS. I had to change the IP of my computer and now it keeps trying to get on the server
Continue readingIs there a Blue Browser for IGEL OS 11?
Is there a Blue Browser for IGEL 11? I think it’s called Citrix Workspace, but I want it go to a specific web link when someone opens it. Blue Browser
Continue readingHow to shadow IGEL OS devices over ICG?
Anyone know how to Shadow an IGEL that’s not on your internal network? Looked ICG Hello Alan, you would need to use an IGEL Cloud Gateway (ICG) and be updated
Continue readingIs there a way to setup IGEL OS licenses to be auto-recovered if the unit ID it’s tied to is not in the UMS console?
Is there a way to setup licenses to be auto-recovered if the unit ID it’s tied to is not in the UMS console? Or is license recovery a completely manual
Continue readingProblem with the IGEL OS Onscreen-Keyboard, receives error after a bit of time using it
Hi, I have a problem with the Onscreen-Keyboard – after a while I get the following screen when trying to set an input. Hi Joachim, which Firmware are you using?
Continue readingIntermittent display problems with IGEL OS -randomly during the day one of the displays goes black
Dear all, We are having intermittent display problems with our iGEL units. All our users are setup with 2 monitors (extended display) connected via display port to DVI on the
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