Hi, we are trying to update igel devices via icg for the first time and we have some weird problems. Most devices are having no problems updating the firmware over
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
Has the Enterprise Management Pack Download Page moved?
Has the Enterprise Management Pack Download Page moved? Software Downloads – Workspace Edition It’s combined since the licneses are merged now with subscription Makes sense – we may want to
Continue readingHow are files synced between UMS and IGEL OS
Quick Question, hopefully an easy one: If we send a File, stored on the UMS Server, down to End-Point devices (all of which register with the UMS via the ICG),
Continue readingGetting ERROR Certificate invalid in UMS
Has anyone come across this when managing a newly built OS 11 device, when managing with UMS 12. Could you shadow the device, or check locally if it is registered
Continue readingRandomly not connected ICG devices after upgrade
Somewhere I’ve read a thread about randomly not connected ICG devices after upgrade to > 11.08.330, but couldn’t find it anymore. I’ve faced same issue since upgrading some devices from
Continue readingIs Multitouch supported for Citrix
Hi, We have a customer testing an IGEL UD7 with a 65″ multi-touchscreen connecting via RDP to a VM. Locally multitouch works fine, but fails within RDP session. He calibrates
Continue readingExperiences with blind employees and IGEL OS
Hi guys, i’d like to get to know some of your experiences with blind employees and for example how you handle the logon-process at igel-os level and the use of
Continue readingInstall IGEL OS on a Dell Latitude rugged tablet
Trying to install on a Dell Latitude rugged tablet, but just get a really generic “Igel can’t be installed. Remove the USB and close the dialog to reboot.” is there
Continue readingIGEL shows black screens when connecting to the VMware Horizon
Hello Everyone, Do anyone know why the IGEL will show black screens when connecting to the VMware Horizon VDI? it only happen remotely but in the office network works fine
Continue readingHow is the timing of Custom commands
Can anybody tell me which of the custom commands can be used after a IGEL client wakes up from standby? It should also run after applying profile changes. I would
Continue reading