Hey everyone! Prospective customer here trying to test out a few units. I can’t seem to login to clients with AD credentials. I can login and manage UMS just fine.
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
Slow login times on IGEL devices?
Hi everyone, We have a little issue according pass through login time to our terminalserver farm. We administre about 160 igel TCs from different generations. Especially V5 TCs (V 5.12.100
Continue readingHow to switch the primary/secondary monitor via IGEL UMS Profile?
hi, is it possible to switch the primary/secondary monitor via ums profile? I’ve only found the arrangement of the monitors 1/2 2/1. Thanks Hi, by default, the primary screen is
Continue readingIs there an easy way to automate renaming IGEL OS hostnames? and Is the _New Hostname_ field in the initial UMS Registration screen supposed to work?
Two questions: 1) Is there an easy way to automate renaming hostnames (changing the prefix if device is in specific directory)? 2) Is the _New Hostname_ field in the initial
Continue readingPCoIP sessions just disappearing randomly?
Anyone notice their PCoIP sessions just disappearing randomly? No error, just back to the IGEL OS. It’s happened to me twice this morning on 11.02.100. I can reconnect to the
Continue readingHow to send 802.1x certificates to the IGEL OS, is the path Syntax in the UMS?
Need help to config 802.1x. I have send the certificats to the Client. But it doesn’t work. I Need an example for the UMS settings. How is the path Syntax
Continue readingReceiving Device “Never Connected” when scanning for new devices in IGEL UMS
Device “Never Connected”. I’m getting this when scanning in on some new devices. They never get the license or anything. Could there be something in the bios blocking this? Did
Continue readingHow is everyone handling device health/status in IGEL UMS?
How is everyone handling device health/status in UMS? Management is asking if there’s a way to proactively see issues on IGEL devices, and I can’t find any health check items
Continue readingIGEL ICG install error: “Installation of IGEL Cloud Gateway terminated with error: Exception occured null”
I’m trying to install ICG 2.01 from the UMS console but keep getting this error. “Installation of IGEL Cloud Gateway terminated with error: Exception occured null. My sshuser account has
Continue readingHow to add/enable USB webcam to IGEL UMS?
Hi All, anyone know how to add/enable USB webcam to IGEL UMS? 10.05.800. thanks! For Citrix it is Sessions/Citrix/Citrix Global/HDX Multimedia For Horizon you would most likely want to enable
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