Quick one, there was an option within the UD3-W7 models (Firmware 3.13.100) to add ‘Display Settings’ as a desktop icon (basically, just a shortcut to Control Panel, Display, Screen Resolution).
Continue readingIGEL Windows Troubleshooting and Support Articles in the IGEL Community
Receiving ‘connection failed’ every time I try to shadow a IGEL W10 device?
I’m getting a connection failed every time I try to shadow a Win 10 (4.01 device). I’ve built the profile as follows. Is there something I’m missing. Firewall on on
Continue readingWhen opening Citrix Login Page on a IGEL W10 (4.03.100) a popup in IE appears to run the Citrix Active-X
Hello! We want to open a Citrix Login-Page on a Igel W10 (4.03.100). Everytime a popup in IE appears to run the Citrix Active-X. Is it possible to allow it
Continue readingHow to know which screen to connect to which IGEL thin client displayport?
Hello, We have workplaces with 2 and 3 screens. is a manual/best practice which screen to connect to which displayport (UD7) Hi, The UD7 respectively IGEL OS autodetects which displays
Continue readingReceiving error “Connection timed out: connect” on IGEL W10 UD6 everyime we try to add it to the UMS
Hello, We work with Igel UMS 5.08.120. We want to add a ThinClient W10 UD6. The Thin Client has no Certificate. Everytime we want to add it to our UMS
Continue readingHave a mix of x64 and x32bit HP Windows Embedded, can I use them with IGEL OS and UMS?
Good morning to you all! Prospective IGEL customer here. We’ve got a ton of HP Windows Embedded thin clients in our environment, but they’re a mix of x64 and x32
Continue readingCan I install drivers on IGEL UD3s?
Hi guys, I have a customer that is using iLoq, which is some type of locksystem with keys and so on. For iLoq you need a programming software so you
Continue readingWhat is the watts, amperes, and volts of the IGEL UD7 AC adaptor?
Does anyone here know the statistics of the UD7 A.C. adapter (watts, amperes, and volts)? Output: 12.0V – 5.0A – 60W MAX Thank you! Sorry, I didn’t specify… that is
Continue readingHow to update to the latest IGEL W10 firmware?
Hello, I am assisting one of my client on updating the latest W10 firmware (4.03) through the UMS so he doesn’t have to run to every devices manually. Looking through
Continue readingUsers are prompted to allow Citrix ActiveX control evertime they launch StoreFront on IGEL WES7, how
Hey everyone! WES7+ UD3, trying to get Citrix ActiveX control to run automatically for Citrix client detection when loading our internal StoreFront site. I have added the site to the
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