Hello. I have a problem with the audio codecs in Ekiga and hope someone can help me. My problem is that Ekiga don’t save the audio codecs settings. After a
Continue readingWhat goes in DHCP option 43 for registering IGEL OS devices automatically?
Could anyone share an example of what goes in DHCP option 43 if using the approach outlined here kb.igel.com/endpointmgmt-6.05/en/registering-devices-automatically-31599395.html Just in case, did you created a Vendor Class in your
Continue readingAnyone successfully implemented BSB Topaz pads on the publish app version of IGEL?
Hi everyone, has anyone successfully implemented BSB Topaz pads on the publish app version of IGEL? Model: Topaz TLB460BSVR. We have customers using this –> topazsystems.com/lcd/t-lbk460.html Topaz devices work great
Continue readingIssues with PUT method of IGEL IMI receive “403 Forbidden” error status
Hi, I am learning about the IGEL UMS IMI and having some issues with the PUT method. when I try to update some of the TC default attributes like CostCenter
Continue readingHow to get the Digicert Root CAs loaded so FireFox trusts it out the box?
I’m running appliance mode which launches FireFox to our internal Netscaler page. Since we updated the certificate, it’s throwing your standard FF error we’d find on a self-signed. We use
Continue readingAny server sizing/spec recommendations for the external DB cluster for IGEL UMS / HA setups?
Any server sizing/spec recommendations for the external DB cluster for M/S HA setups? Using postgres fwiw. Here you go: kb.igel.com/endpointmgmt-6.06/en/installation-and-sizing-guidelines-37281900.html Thanks to our awesome advanced services teams, there is an
Continue readingHow do I tell a device registered in UMS to reach out to the IGEL Cloud Gateway (ICG)?
Learning IGEL here, excuse the basic questions. I have some devices registered in UMS but I’d like to take those devices off-site now and keep them connected via ICG. When
Continue readingI setup my UD Pocket on one device and plugged it into another device and it reset to the “Startup Assistance” screen
Hi there, everytime I setup my UD Pocket via VMware, shutdown, unplug the UD Pocket and connect it to my lenovo x230 test laptop it resets complete to “startup assistance”.
Continue readingIGEL OS is losing network link during the upgrade and after a while the link comes back as in half duplex
We are currently updating a customer from 5.x/10.x to 11.04 and some ThinClients losing their network link during the upgrade and after a while the link comes back as in
Continue readingThe button to activate the Azure ICG instance is deactivated, how can I reconnect the ICG?
Hi there, I took an ICG into operation today via Azure. The ICG is shown in the UMS as disconnected. The button to activate the ICG is unfortunately deactivated. How
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