Morning All, Does anyone know how I enable users to sign into Chromium (people icon top right). When I try and add a profile we get “the profile picker is
Continue readingIGEL OS 11 Troubleshooting and Support Articles in the IGEL Community
Shadowing in the IGEL UMS Web App OS12 (same in UMS) is not possible
Hello, Shadowing in the IGEL UMS Web App OS12 (same in UMS) is not possible. There is no option to enter the passsword. UMS and Clients are in the same
Continue readingConky background is black after IGEL OS reboot
Hi, I have some trouble with conky. After wake up my device from standby the background of conky is black an not transparent anymore. It works great when doing a
Continue readingIGEL OS reverts 3 monitor configuration
Issue with 3 Monitors… The User configure his 3 Monitors, after a few days the setting is reverted and the monitors are mirrored Hi Mathias, does it work if you
Continue readingSpecial characters are not available in AVD and IGEL OS
Hello! Thanks for accepting me. We have a customer that are using Igel to connect to Azure Virtual Desktop, but characters like Apostrophe and other special characters are not available
Continue readingWe can’t shadow IGEL OS over ICG
Hi, We keep having problems reaching our home office users with shadow, most error message is just “connection closed by VNC Server”. Are there any logs to check? We have
Continue readingWhere can i find the cache location where the rdp-clientlicense is stored
Hello, on IGEL OS 11 linux where can i find the cache location where the rdp-clientlicense is stored? We have issues with some devices and want to remove the cache
Continue readingIssues screen sharing screen during an offloaded MS Teams meeting on IGEL OS 11.05.139 and Citrix Workspace 21.04.0. I
MS Teams .. Love it. Is anyone having issues sharing their screen during an offloaded meeting? 1.4.00.11161 (64-bit). iGel 11.05.139. Citrix Workspace 21.04.0. I have replicated this across my entire
Continue readingBest practice for upgrading IGEL UD6 with W10 to IGEL OS 11?
Hi, i’m looking to convert some UD6 W10 4.01.100 devices to IGEL OS 11, what would be the best way to go about this? Hi Michel, the easiest way would
Continue readingHelp with issues with UMS not showing IGEL OS devices as online or ready even though they are?
Anyone still having issues with UMS not showing devices as online or ready even though they are? Our issue is happening with both internal devices and ICG-connected remote devices. (UMS
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