Igel cannot register. whether FQDN or IP address. show me below picture. Please check if port TCP 30001 from Endpoint=>UMS is opened in Firewall/Windows Firewall. How to check port on
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
Command Line to Restart IGEL ICG Service and ICG Log File Location
our IGEL ICG service stopped due to our internal scans, is there a command to restart the icg service? systemctl restart icg-server.service or systemctl start icg-server.service Hmm, that’s probably what
Continue readingWhen I start a video call via RDP, the IGEL client freezes immediately on IGEL OS 11
When I start a video call via RDP, the IGEL client freezes immediately.. any ideas why this happens and how to trace what went wrong? OS 11.02.130.01 beside the idea,
Continue readingCan’t redirect audio from Logitech C930e webcam in Teams in RDSH environment?
Hi, for the RDSH environment we use a Logitech C930e webcam for teams. This webcam has also a microphone build in. Strange thing is I can only redirect the webcam
Continue readingHow to report on if an IGEL OS device are doubled licensed?
I currently found an issue where I have machines being assigned to multiple WE & EMP license. Is there a quick way for me to find what machines are doubled
Continue readingIssue with the VMware Horizon Client in IGEL OS trusting my internal CA certs
I’m configuring bunch of UD Pockets and I’m having an issue with the Horizon Client in IGEL OS trusting my internal CA certs. I uploaded all of the root and
Continue readingHow to configure the option to enable Logoff for a VMware Horizon on IGEL OS?
For my Horizon session, I only get a “Disconnect from server” option. Where do I configure the option to enable Logoff? I am not seeing that option in any of
Continue readingPassword reset of AD User on IGEL OS
Hi all, I ́ve a question regarding password reset of AD User: Once the customer resets a User AD Password to the setting: User must change password on next logon,
Continue readingHow to make Firefox launch quicker when set to automatically launch on IGEL OS
Is there any other way of having Firefox launch quicker when set to automatically launch? Maybe a delay of showing the desktop? Not a big deal, but it would be
Continue readingIs there a way to tell IGEL OS to only use a specific smartcard device for login?
We’re trying to use Igel Smartcards for Login, but one of the clients also has a USB hardware token with a cert stored on it. When both are inserted, the
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