Hi. Currently I have the problem that I need to pass locally attached USB printers into our Citrix environment. Is this only possible with a previously created CUPS printer? The
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
Does UMS log when users log into the UMS webapp or console?
Can/does UMS log when users log into the UMS webapp or console? I know it logs when they make changes to systems, shadow them, etc, but just wondering if it
Continue readingIs there way to reverse the scroll wheel direction on IGEL OS
Is there way to reverse the scroll wheel direction? I see the setting for reversing on the touchpad. I mean reversing the wheel that is part of the mouse. Here
Continue readingNo watchdog defined at host on IGEL UMS
Trying to get the UMS load balancer to work. When I try to restart the Load balancer service on the lb server via ums console it gives errro “No watchdgo
Continue readingGetting error “Entitlement not found” on Horizon View
I’ve just upgraded a few of my devices to OS11.08.330 & .360 and get an error message when launching the Horizon VDI selection screen that “Entitlement not found”, even though
Continue readings it somehow possible to configure USB auto connect for Citrix
Hi, is it somehow possible to configure USB auto (re)connect for Citrix? Where and how can I configure it? Missing a lot of options for Citrix WSA in the Igel
Continue readingHow to reset a IGEL Device
Hello all… If I want to RE-install the IGEL OS on my Laptop — booting from USB, using the IGEL OS creator — how do I get it to ignore
Continue readingbest practice for IGEL clients with Citrix Cloud and Fido?
Hi! Is there any best practice or template profile for connecting IGEL clients to Citrix Cloud? We need: • Support for FIDO2 • Auto launch if only one App/Desktop is
Continue readingRemove profiles from a view automatically
In the UMS you can automatically assign profiles to devices in a certain view but there is no way to remove profiles from a view automatically. This powershell script removes
Continue readingWhere can I find logs for HDX Webcam events in Igel OS?
HDX Webcam log.Where can I find the log from the HDX Webcam events in Igel OS? I found the debug switch in the registry, but I don’t know where to
Continue reading