Hello all, Needed your help, I have the following problem / task I need to delete from a Igel device the complete ICG Agent configuration including EMP license. How can
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After upgrading to IGEL OS 11.04.270 is unable to logoff after ending citrix session
Hi all, after upgrade to the new 11.04.270 Firmware the functionality logoff after ending citrix session does not work anymore. Is this an known issue? Has anyone an idea for
Continue readingLooking for IGEL Cloud Gateway (ICG) Securtiy Best Practices
Good day! I need to check for information security of igel cloud gateway. Does anyone have any practice with this or maybe have some recommendations? Thank! Good morning Dmitry! What
Continue readingHelp secure IGEL OS Kiosk mode: how I can map all the hotkeys and shortcuts?
Hi! I have been trying to security harden a IGEL for kiosk use with Horizon client and Chromium but I just dont seem to be able to get rid of
Continue readingHow to cancel a running update process on IGEL OS?
Hello all, is there any possibility to cancel a running update process? Background is the following: We have many Home-Office clients and because too high ICG costs, we can ́t
Continue readingNeed proxying UMS to Licensing server help?
HAs anyone experienced issues proxying UMS to Licensing server? It depends from a few factors, but yes, I had some issues. Is the connection test succesful or foes it fail
Continue readingERROR Certificate invalid tryign to update UD Pocket from IGEL OS 11.03.500 via UMS 6.06.100
Hello – I am working with a client getting IGEL setup. They ordered some UD pockets. They come preinstalled with 11.03.500.01 on them. The UMS is version 6.06.100 (Build 48862)
Continue readingOur Custom Partition downloads files as part of post install, after reboot /usr/lib/ folder is empied and app will not start. How do retain the downloaded data?
Good Morning, I am testing out the Firmware 11.04.240.01 and running into some problems I was hoping someone may be able to speed up the Solution. I have several CP’s
Continue readingHow to update the root CA certificate on the ICG?
Hi All, My ICG is using a wildcard certificate from GlobalSign. Last week, GlobalSign revoked the intermediate certificate to which our wildcard cert belongs. To my amazement, clients remained connected
Continue readingHow to get the Digicert Root CAs loaded so FireFox trusts it out the box?
I’m running appliance mode which launches FireFox to our internal Netscaler page. Since we updated the certificate, it’s throwing your standard FF error we’d find on a self-signed. We use
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