Hi there, everytime I setup my UD Pocket via VMware, shutdown, unplug the UD Pocket and connect it to my lenovo x230 test laptop it resets complete to “startup assistance”.
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Using Chromium browser in IGEL 11.04.240 for calls – can hear a ring but once someone picks up we hear nothing
Hi Everyone, we’re currently testing the Chromium browser in IGEL 11.04.240, but we have a problem. We want to use the browser to connect to a hotline so that we
Continue readingIGEL OS shadowing password is greyed out
We have recently upgraded our ICG and UMS server so we could finally start making use of the VNC/shadow function over ICG. While it is working, it is not working
Continue readingCan’t communicated with IGEL OS via ICG & UMS environment
We trying to figure out why our external IGEL devices while are turned on, we can’t communicated to them from our ICG & UMS environment. We can manage these same
Continue readingIs possible that IGEL device has local credentials in case Domain controller was not available and allow access?
Hi, We have a customer testing IGEL OS 11 with Active Directory and seems that if domain controller is powered off doesn ́t connect with domain credentials. Is possible that
Continue readingIs it possible to create a custome partition for Crowdstrike EDR in IGEL OS?
Hi Team, One small query, We want to integrate Crowdstrike EDR in IGEL OS using custom partitioning(Management pack). is it possible to import EDR solution in IGEL OS ? Also
Continue readingUsers are complaining of frequent disconnects on IGEL OS 11.04.240.01 with Citrix Workspace App version 1909
We are experiencing Disconnect Issues – Client running 11.04.240.01 with CWA version 1909. Users are complaining of frequent disconnects. There has been no change that we know of but we
Continue readingSporadic issues of users unable to to make calls with Jabber on IGEL OS 11
Firmware: 11.04.130/240 jabber:12.9.0/12.9.1 Can anyone point me to some good documention on jvdi and citrix. We’re experience sporadic issues of users unable to to make calls due to CTI not
Continue readingWhere to delete the certificates that cause ‘invalid certificate’ when trying to import an IGEL into UMS?
hey folks, does anyone know where to delete the certificates that cause ‘invalid certificate’ when trying to import an IGEL into UMS? I have remote SSH access to the device,
Continue readingHow do we get an IGEL device with a slash through it connected so we can send an update through UMS?
We have some one working remotely, and she has the cloud connection with a slash through it. How do we get her connected so we can send an update through
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