Hi everyone, I have a problem setting the audio device. I want the IGEL client to automatically take the headset when plugged in. I configured it under Accessories -> Sound
Continue readingIGEL Hardware Troubleshooting and Support Articles in the IGEL Community
IGEL UD Pocket simply will not take its license
Hello, I’m a freelance consultant and for my Lab, I purchased a new UD3-LX60 Ryzen R1505G based Thin Client and an official UD Pocket USB-Stick. I installed UMS as usual
Continue readingOn some IGEL OS clients “left-click” is not working
Hi there, we face a weird problem with some Igel clients “left-click” not working when reconnecting to an active citrix session by using autologon. To provide some context – we
Continue readingWhen does IGEL OS orange “updating” icon changes to green after updating device?
I’m updating our endpoints (UD2) from 11.04.100 to 11.04.240. I’m curios: At what point the orange “updating” icon changes to green? Because some I updated 2h ago still show that.
Continue readingIs it possible to change the Windows Embedded OS to IGEL OS 11.04.240 on the old UD6 (H830C) devices?
Hi! Beside our new IGEL UD3 LX with IGEL OS 11.04.240 we still have some old IGEL UD6 LX (H830C) with Windows Embedded 3.12.100. Is it possible to change somehow
Continue readingWhen updating the IGEL OS it just updates the firmware but no features are installed unless we do a downgrade to 11.03.500?
Hi together, we recently received a huge batch of UD3-LX 60 with 11.03.500. Seems like they just got the firmware and no features preinstalled. So far no problem, but I
Continue readingLooking for pricing and distributor in UK to buy IGEL UD2 and UD3s
Hi all, Just trying to get some IGEL UD2 and UD3 devices for testing in the UK but struggle to find exact pricing and distributor. Would anyone be able to
Continue readingIssue with VMware Integrated Printing and CUPS is limited to black/white only on IGEL OS?
Aloha, I’ve got some issues with VMware Integrated Printing and CUPS. I’m hoping someone can verify if i’m doing some things right on the IGEL side of things. Step 1.
Continue readingHow to troubleshoot IGEL OS thin clients restarting from time to time without reason?
Hi all! from today some of our thin clients are restarting from one to another moment – without any user action. sadly the logging was turned off til that –
Continue readingAfter IGEL hardware repair shows the timer for “UMS License Deployment” and does not pull a license
hi Guys, I just got back a device from repair and the mainboard was changed. Now I was register it in UMS and it shows up, gets the configuration and
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