Hi gents, we have Dell Latitude E6430 converted to IGels and when they ware tested with Igel )S 10.x the cameras worked. we tested monitors with cameras Dell P2418HZM this
Continue readingIGEL Hardware Troubleshooting and Support Articles in the IGEL Community
CTRL Alt DEL does not react anymore after updating to IGEL OS 10.06.179.01
We have updated our UD3 to firmware 10.06.179.01 Since then it is no longer possible to press three buttons at the same time. CTRL Alt DEL does not react anymore.
Continue readingCtrl+Alt+Del no longer works in Citrix session after updating LTSR 1912 CU 1 and IGEL OS to build 10.6
I just recently updated my Citrix environment to LTSR 1912 CU 1 and also updated my IGEL UD6 clients running IGEL OS to the latest 10.6 build. My users are
Continue readingAfter IGEL OS upgrade from LX 10.05.700 to LX 11.03.530 – device UD3-LX 51 user have black squares in Citrix?
After OS upgrade from LX 10.05.700 to LX 11.03.530 – device UD3-LX 51 user have black squares in Citrix… help please 🙂 Can you send a Screenshot? Is there Hardware
Continue readingHow to direct a USB headset into Citrix so it displays the headset name and not “HDX Audio” on IGEL OS?
Hey all, hopefully I’m asking in the correct place, but I’m trying to troubleshoot an audio issue on UD3s with OS 11.03 and I’m trying to redirect a USB headset
Continue readingPoor audio experience on IGEL UD3-LX in Citrix session
Hi, we have poor audio experience on UD3-LX in citrix session. The main problem is the volume level. It’s very low (with internal speaker and with headset). All volume level
Continue readingHow to report on if an IGEL OS device are doubled licensed?
I currently found an issue where I have machines being assigned to multiple WE & EMP license. Is there a quick way for me to find what machines are doubled
Continue readingIssue with the VMware Horizon Client in IGEL OS trusting my internal CA certs
I’m configuring bunch of UD Pockets and I’m having an issue with the Horizon Client in IGEL OS trusting my internal CA certs. I uploaded all of the root and
Continue readingProblems connecting iPads and iPhones to IGEL UD3 thin clients
I’ve got another question. We recently ran into some problems with connecting our mobile devices (iPads and iPhones) with our UD3 clients. We built two objects in the UMS that
Continue readingHow to puts my CVAD published resources into a container like what Parallels and Horizon are using?
Is there a setting I missed that puts my CVAD published resources into a container like what Parallels and Horizon are using? UMS 6.04.120 Firmware 11.03.530 Are they in a
Continue reading