Hi, our customer has a requirement to mount an Igel device on VESA mount in between a the monitor and the mount post on a machine on a production line.
Continue readingIGEL Hardware Troubleshooting and Support Articles in the IGEL Community
Error “Couldn’t find valid IGEL partition” after a firmware update on an IGEL UD3
Hi all. I’m getting “Couldn’t find valid IGEL partition” error after a firmware update on an IGEL UD3-LX 51ac. Does anyone have the UDC 10 Recovery? I’ve tried registering with
Continue readingAfter upgrading IGEL OS 10.05.800 to 10.06.130 only one monitor works, sees both but only one work
Hi every one, have a strange issue with upgrading from 10.05.800 -> 10.06.130 we use UD7 across the farm. The issue is after the upgrade only 1 screen is used
Continue readingAre there any limitations for embedded DB regarding IGEL UMS?
Hello guys, just joined here. Are there any limitations for embedded DB regarding UMS? We are now at 1000 Clients and still using embedded DB. Currently we are facing the
Continue readingHow to configure IGEL OS to allow users to go to the Citrix StoreFront page by default?
Hi All , Testing a UD3 with OS11, I reallt want users to go to storefront web page like they currently do on OS10 but I can’t figure out how
Continue readingWhen we set two monitors the settings are overwritten the next time the device is restarted and the device simply duplicates on IGEL OS
Hello everybody, we are in the middle of converting from Windows to Linux clients. Now we had to find a bigger problem for us, where we absolutely need help. For
Continue readingCan I convert IGEL UD Pocket licenses over to UDC with the new licensing model?
Anyone know if it is possible to convert UDP licenses over to UDC with the new licensing model? We purchased UDP’s for devices that didn’t have a large enough internal
Continue readingDoes hardware acceleration make sense in connection with RDP on IGEL OS?
Good Morning everyone, i have three short questions. We are switching from W7 / W10 devices to Linux IGEL in early 2020 and I have seen that the new devices
Continue readingAfter updating IGE UD3 to 10.05.500.01 users are not able to shutdown the devices.
After updating my IGEL UD3LX devices to 10.05.500.01 my users are not able to shutdown the devices. They use the power-button on the IGEL, the device shuts down correctly and
Continue readingIGEL UD Pocket still pulling old license even after removing it from ILP and manually assigning a new license
I have a UD Pocket that had a license. I removed the hardware from this license pack on the portal. I deleted the license files from the device and manually
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