Looking for some suggestions…I need to push a new SSL cert out to internal and remote IGEL devices and am trying to see if there’s a way to report on
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
What is the path to the log files for IGEL Custom Partition (CP)?
Does anyone know the path to the log files for CP? I am posting this in the ICG channel, as I am trying to push a CP leveraging ICG via
Continue readingCan we deploy our Custom Partition through the IGEL ICG?
Hello – We have our UMS & ICG in the Azure cloud. We’ve been working to deploy our Custom Partition through the ICG. We have an external FTP site accessible
Continue readingWhat is an IGEL ICG “First Authentication Key”?
Hello – We’ve connected our ICG with our UMS. We’re now connecting a test device. In the Cloud Gateway Agent Setup it wants the 4th part of the Certificate Fingerprint
Continue readingWhat are my options for updating IGEL OS firmware over IGEL ICG?
Hello, I’m new to using iGEL and have a question regarding firmware updates. We have an igel device plugged in at a client site which is needing a firmware update
Continue readingIGEL ICG connection Error _Could not connect to secure gateway._ and _I/O error on GET request for..
Hello – We are having issues setting up our ICG. Our UMS is in the Azure cloud, the ICG is a separate VM in Azure. We followed this installation guide
Continue readingHow to publish Firefox to IGEL OS devices (on Internet behind ICG) and allow only set of FQDNs from browser
Quick question – I need to publish firefox to IGEL OS devices (on Internet behind ICG) and allow only set of FQDNs from browser (e.g. www.abc.com www.abc.com, www.cda.com www.cda.com on
Continue readingHow to completely remove an IGEL OS device from ICG, UMS, including licenses?
Hello all, Needed your help, I have the following problem / task I need to delete from a Igel device the complete ICG Agent configuration including EMP license. How can
Continue readingCan I change the FTP port used for updating IGEL OS firmware via ICG?
Good day! Please tell me, when setting up a FTP server for updating the firmware via cloud gateway, can I specify any port that I need? Thank! Good day Dmitry,
Continue readingLooking for IGEL Cloud Gateway (ICG) Securtiy Best Practices
Good day! I need to check for information security of igel cloud gateway. Does anyone have any practice with this or maybe have some recommendations? Thank! Good morning Dmitry! What
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