Is it normal to have to try initial connections to ICG multiple times before it works? We get failure to download certificate messages a few times and it will then
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
Can I to use Remote desktop and webcam support via a thin client with IGEL software?
hello, is there a possibility to use Remote desktop incl webcam support via a thin client with Igel software? if so how can i get this done? Assuming you are
Continue readingDell Latitude E6430 converted to IGEL OS – after upgrade to OS 11 both cameras stop working
Hi gents, we have Dell Latitude E6430 converted to IGels and when they ware tested with Igel )S 10.x the cameras worked. we tested monitors with cameras Dell P2418HZM this
Continue readingCommand Line to Restart IGEL ICG Service and ICG Log File Location
our IGEL ICG service stopped due to our internal scans, is there a command to restart the icg service? systemctl restart icg-server.service or systemctl start icg-server.service Hmm, that’s probably what
Continue readingTrying to upgrade ICG applicance from Debian 8 to 9
Hi All, I’ve got an ICG installation based on the original appliance with Debian 8. I notice that extended support for Debian 8 is ending soon; I’ve tried a in-place
Continue readingHow to Upgrade IGEL OS via ICG
I am trying to download the correct version of 11.3.500 to upgrade our dell laptops from v10 via ICG. Should I use the OSC or the OSC legacy version? Also,
Continue readingIGEL Community May 2020 Meetup – Q&A & Custom Partitions Troubleshooting
Special thanks to everyone who attended, left questions and/or comments, and to our two amazing speakers, Christian Werner and Sebastien Perusat. Christian Werner, Manager of Product Management, shares the tech
Continue readingWhat is the max amount of connections per IGEL ICG server?
What is the amount of connections per ICG server? I believe it is technically 2000 concurrent connections, which can be measured in the graph in UMS. Thank you @member and
Continue readingIGEL ICG connection losing configuration/going back to default
I am having an issue with some of my version IGEL OS 10.6.100 & 10.6.167 clients that are off network and not ICG connected losing configuration/going back to default. Any
Continue readingWhen will you integrate external Firmware Update over IGEL ICG?
Hi IGEL, when will you integrate external Firmware Update over ICG? Keeping the external devices safe should be a basic requirement. Important: Without collecting all hardware devices or sending our
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