Anyone experience the automatic licensing stopping to work one day? Been working fine for months, have plenty of licenses available but new devices are “Waiting for license” until we manually
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
Is there a URL that can be used as a health monitor/heartbeat from an F5 to determine up status of an ICG process?
Is there a URL that can be used as a health monitor/heartbeat from an F5 to determine up status of an ICG process? You mean for the UMS? Well, atm.
Continue readingHow to free up disk space on IGEL ICG server?
Hi Gents we have a debian with ICG. It did stop working and I found out that the free space is gone. (the original debian disk space was 20 GB)
Continue readingHow to remotely remove the IGEL ICG configuration from IGEL OS?
Hi, how can we remotely remove the ICG configuration from a Client? Custom command etc. ?! Thanks. Hi DBS, in combination with actual ICG/UMS/IGEL OS: kb.igel.com/igelicg-2.03/en/removing-an-endpoint-device-from-icg-43109015.html or did I get
Continue readingWhen I update the ICG using the .bin file does it update the OS stuff too?
Dumb question. When I update the ICG using the .bin file does it update the OS stuff too (generally apt-get update) or do I have to do that manually? Anyway
Continue readingIGEL OS is shown as offline in the UMS, but I’m using it, it’s online, but can’t VNC or update it?
Hey guys, I have a device that is currently showing as offline in the UMS and shows the last boot time as 3/31. I’m currently logged into the device right
Continue readingError: The Thin Client failed to download files from UMS on IGEL OS boot
Hello, I have a Problem with Igel, when the User start-up the Thin Client bekomme the next error: Error: The Thin Client failed to download files from UMS. How can
Continue readingWhat happens when I convert ICG license to EMP license in IGEL License Portal (ILP)
hello, i have a questions about the ICG License.. In the IGEL License Portal I can convert it to EMP license/subscription, what would happen if i do that? would i
Continue readingIs there a way a user can initiate a IGEL OS firmware update?
hello all, is there anyway a user can initiate a firmware update? i have users using the ICG and it would be good if i could drop a s/cut on
Continue readingError: “Couldn’t Resolve host name” updating firmware over IGEL ICG
Hello, We are trying to update firmware over ICG. We follow the documentation OS Firmware updates step by step documentation and have created a ICG Firmware update profile and assigned
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