I need a script to reboot IGEL if it hasn’t had a active session within X amount of time. Can anybody help? I would look at the script / screensaver
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
What is the recommended way for updating IGEL UDX devices to IGEL OS 11?
What is the recommended way for updating UDX devices to OS 11? I have attempted to update one via USB and from UMS and it continually states that the file
Continue readingHow to map a network printer LPD/LPR, CANON image runner advanced C256i on an IGEL OS?
Hi all, how to map a network printer lpd/lpr, CANON image runner advanced C256i with IP 10.20.18.20 on an IGEL ThinClient and assing it a specific driver? Hi Giacomo, did
Continue readingHow to hide the published application from the desktop running Citrix XA/XD 7.15 CU2 on IGEL OS
In a Citrix XA/XD 7.15 CU2 environment using IGEL OS10, When publishing the application we are hiding the shortcut from the Desktop. In windows desktops the windows receiver doesn’t display
Continue readingIGEL OS clients with more than 1 profiles that contain a custom partition are failing to get the profiles containing custom partitions
We have a thin client folder that consists of several profiles so when we add the thin client to the folder it inherits all the profiles that are applied. However,
Continue readingError “Custom Desktop – Error mounting custom_ci partition / dev/mapper/252 on /services/cspl” pushing desktop configuraiton on IGEL OS
When attempting to push desktop customization’s either by profile or by command, I am getting an odd error message. “Custom Desktop – Error mounting custom_ci partition / dev/mapper/252 on /services/cspl”
Continue readingHow to downgrade IGEL OS versions?
Hey people, Ive got some returned IGEL from RAM process back and they are on a newer firmware which we are using. (new 10.05.800), and we are on 10.05.500. Is
Continue readingHow to pan the VDI desktop across both monitors after the Citrix session has started on IGEL OS 11?
In a Citrix VDI environment using IGEL OS11 as the endpoint, is there a way to pan the VDI desktop across both monitors after the Citrix session has started? We
Continue readingReceive error: “The firmware xxx is not compatible to the actual firmware of the device xxx” when trying to upgrade
Hi, when we want update to v10 (different versions) we get the message “The firmware xxx is not compatible to the actual firmware of the device xxx” – tried with
Continue readingNew IGEL OS devices skips Appliance mode and goes string to desktop?
Hello. We have a bunch of UD6 igels in Appliance mode…nice, just funnel straight to our Storefront. We just got 4 UD7s, and these, with the same certificates and profile
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