I am trying to get Logitech C920 webcam to work in a Citrix VDI deployment. I was not able to get the HDX webcam redirection to work. I was able
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
NEW Tech-Tip Tuesday Video – How to use an External VNC Viewer with IGEL UMS
NEW Tech-Tip Tuesday Video – How to use an External VNC Viewer with IGEL UMS Watch this IGEL Tech-Tips Tuesday video to learn how to use an external VNC Viewer
Continue readingOpening app on IGEL UD3 with IGEL OS 10.06.220 connecting to a Windows Server 2016 RDSH is slow and not smooth
Hi everybody! 🙂 I have a problem with IGEL UD3-LX 50 Clients (10.06.220.01) connecting to a Windows Server 2016 RDSH farm (User Profile Disks). Opening and closing programs is not
Continue readingHow to import the device certificates to the Google Chrome browser CA store running at a Custom Partition?
Hi everyone. Not sure if anyone else uses Google Chrome Browser in a custom partition but I need to import the device certificates to the browser CA store. I have
Continue readingHow to clear IGEL logs apart from reimaging the device and is there an issue if the logs were full?
Hi All, I had to enable debug mode for Citrix and Imprivata for about a week on all devices (Old Dell PCs converted to IGEL) to capture logs for an
Continue readingHow to license IGEL OS devices when UMS is totally offline?
Does anyone know if you can license end devices thru UMS totally offline? My network is air gapped from the internet. Hi Gene, yes, you can, even if Automatic License
Continue readingAfter upgrading UD2 to IGEL OS 11.05.133 we see multiple errors – “Multiple Active Partitions” / no network / black screen
Hi. It is terrible. Yesterday i’ve updated our UD2-LX40 and LX50 from 11.03.500 to 11.04.27 and then to 11.05.133. First i updated 10 test devices with no problem. Than i
Continue readingHow to configure AD integration with IGEL UMS?
Hello everyone, I’m working on an iGel PoC for my company. That really seems to be a great tool! However, I can’t connect to my AD even with my IT
Continue readingDoes the Zoom plugin on IGEL OS support the feature virtual backgrounds?
Does the zoom plugin on iGel support the feature virtual backgrounds for zoom? (VMware Horizon) support.zoom.us/hc/en-us/articles/360031441671 Not sure how I have to read that featurelist… it depens on the camera
Continue readingCitrix Optimized Teams user’s call crash when attempting to share screen on IGEL OS
FYI if you are a Citrix Optimized Teams user who is trying to use Workspace client 2101 to 2104, calls may crash when you attempt to screen share. This can
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