We are about to hit our imprivata ssoCA.cer expiration date and im trying to find a way to renew this cert without having to reboot all our igels after a
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
Issue with IGEL OS 11.5 and VMware Blast stuck cursor shows and you can see two cursors on screen?
Hi all – has anyone experienced an issue with 11.5/ Vmware Blast and occasionally a stuck cursor shows and show you can see two cursors on screen? This seems to
Continue readingError: The Thin Client failed to download files from UMS on IGEL OS boot
Hello, I have a Problem with Igel, when the User start-up the Thin Client bekomme the next error: Error: The Thin Client failed to download files from UMS. How can
Continue readingAnyone experienced issue with Citrix logoff in IGEL OS 11.04 and/or 11.05
Hi all – anyone experienced issue with Citrix logoff in 11.04.* and 11.05.*?* What I have is AD authentication on IGel Clients, then Citrix Workspace is auto started and credentials
Continue readingHow to use VMWare Horizon’s native USB redirection to redirect device’s USB -to-Serial adapter?
Hello. I have a question regarding a USB connected coin dispenser causing issues with USB pass through for a USB to serial converter to allow for printing to a dot
Continue readingWhat happens when I convert ICG license to EMP license in IGEL License Portal (ILP)
hello, i have a questions about the ICG License.. In the IGEL License Portal I can convert it to EMP license/subscription, what would happen if i do that? would i
Continue readingNEW UMS feature “last contact” – is new or has this data been in the database and is just exposed now?
Hi all, noticed the new features with 6.07.100 and love it, but I’m curious…is the “last contact” something that is new to the UMS completely or has this data been
Continue readingIs there a way a user can initiate a IGEL OS firmware update?
hello all, is there anyway a user can initiate a firmware update? i have users using the ICG and it would be good if i could drop a s/cut on
Continue readingWhy does the keyboard not work on a Microsoft Surface Book 3 with the UDP.
anyone has an idea? why does the keyboard not work on a Microsoft Surface Book 3 with the UDP. However, if I connect the docking station with USB keyboard, it
Continue readingError: “Couldn’t Resolve host name” updating firmware over IGEL ICG
Hello, We are trying to update firmware over ICG. We follow the documentation OS Firmware updates step by step documentation and have created a ICG Firmware update profile and assigned
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