Hi folks, Since the update of our IGEL to version 11.04.2xx I have had a problem accessing our Citrix environments. These are Windows 10 VDI / Xen Desktop / 1912
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
IGEL Community February 2021 Meetup – Usual Technical Issues Explained and Solved
Watch the IGEL Community February 2021 Meetup with IGEL’s Sebastien Perusat for a deep-dive on IGEL troubleshooting, the way HE DOES IT!
Continue readingWebcam are not being recognized in Webex and Webex Teams via Citrix on IGEL OS
Hello, we are trying to use Webcams in Webex and Webex Teams via Citrix. To achieve that we updatet a Thin-Cient to Version 11.4.270 and activated the Cisco Webex VDI
Continue readingHelp with resources for IGEL 802.1x authentication?
Hello, i don’t know if i’m here on the right place, but do anybody have resources for igel 802.1x authentication? We’re using a network access control and in the logs
Continue readingHow to publish Firefox to IGEL OS devices (on Internet behind ICG) and allow only set of FQDNs from browser
Quick question – I need to publish firefox to IGEL OS devices (on Internet behind ICG) and allow only set of FQDNs from browser (e.g. www.abc.com www.abc.com, www.cda.com www.cda.com on
Continue readingHow to get CD ROM drive working in Citrix via IGEL OS?
Hi All, trying to get CD ROM drive working in Citrix via IGEL. have setup the policy as below and I can see it shows that the drive is ready.
Continue readingHow to configure Citrix universal printer driver on IGEL OS?
Hey all, i have a bunch of citrix users with printers that use universal print drivers on Mac and Windows devices with no issue, but we can’t find the correct
Continue readingCan I set an IGEL OS endpoint name prior to imaging a computer with IGEL OSC?
Is there a way to set an endpoint name prior to imaging a computer with Igel OSC? For example, prior to imaging the computer, you can input a structure tag
Continue readingHow to control the message pop-ups on the IGEL OS client?
Hello all. Is it possible to control the message pop-ups on the client? Specifically, I am looking at attempting to control the time out on the network notification popup. Hello
Continue readingHow to completely remove an IGEL OS device from ICG, UMS, including licenses?
Hello all, Needed your help, I have the following problem / task I need to delete from a Igel device the complete ICG Agent configuration including EMP license. How can
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