Goodmorning all, we have a customer that updated to 10.06.190 and everything worked fine. Now suddenly already 5 thinclients have problems that USB3 port don’t work anymore. Is this a
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
How do I provision local USB printers with IGEL to be mapped inside Citrix session?
Hi all… How do I provision local USB printer with iGel to be mapped inside Citrix session? The printer I’m testing at the moment is Canon (SOHO) but in prod
Continue readingHelp creating a Zoom custom partition for IGEL OS
Hi guys. Need some assistance with a custom Zoom partition. I followed the instructions here: kb.igel.com/igelos-11.04/en/creating-a-profile-for-the-custom-partition-32868945.html Zoom works great, along with all peripherals. One thing I noticed though, and haven’t
Continue readingHow to configure autologin setup for Citrix on IGEL OS?
Hey everyone, I am curious if anyone has a autologin setup for Citrix in place? I would like the Native desktop still accessible with different applications and resources without using
Continue readingHow to set the preferred webcam in a VMware Horizon session on IGEL OS?
Question on Web Cams. Has anyone had a Wyse 5470 Thin client Laptop with built-in Webcam on a doc but user wants to use a external USB Cam plugged into
Continue readingHow is IGEL Shared Workplace licensed?
Hi all! How is Shared Workplace licensed? And where I can get trial license? The EMP is needed and you can download a trial here: www.igel.com/form-download/ www.igel.com/form-download/ Hi Vojin, are
Continue readingMicrophone is muted, and when I try to unmute via the keyboard the light never goes out?
I am having problems where on my HP elitebook the microphone is muted, and for some reason when I try to unmute via the keyboard the light never goes out.
Continue readingTroubleshoot issues with IGEL OS devices automatically registering with the UMS
I’m trying to troubleshoot an issue with devices automatically registering with the UMS. We have the DNS A record for igelrmserver which points to the IP of our UMS but
Continue readingHow to configure the middle mouse button throguh a Citrix session on IGEL OS?
Hey there, I’m not quiet sure, if this is the right place for this question. We use Citrix with IGEL (UD2-LX 51, 11.04.240.01 or 11.03.500.01) or with fatclients and Citrix
Continue readingAudio not always playing over the headset on IGEL OS
Hi, my customer mentioned that in the session not always automatically the audio is playing over the headset. I created a hotkey for the audio preferences and in this way
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