Anyone have issues or luck with getting HTML5 redirection working on IGEL? I have the GPOs for the Agent set and the Profile set in IGEL and a chrome browser
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
One user can’t connect to the IGEL Cloud Gateway from home, ICG is working fine
We have one user who is unable to connect to the cloud gateway who is working from home. Verified that the cloud gateway is operational and other users are able
Continue readingAfter upgrading, IGEL UD Pocket is in a permanent loop
after an unsuccessful system update fro lxo_11.03.580 to lxo_11.04.240 my UDP is in a permanent loop. Although I have set it to factory reset with ESC. How can I interrupt
Continue readingDoes IGEL OS support multi touch for pinch and zoom functionality?
Hi we have a customer who needs additional IGEL UD6-W10 but we can’t purchase any longer as they are end of life. What is the equivalent replacement as we needed
Continue readingCan’t get Imprivata SSO on Citrix desktop working M350C with on IGEL OS 11.03.100
Currently testing deployments with M350C with 11.03.100 firmware in Imprivata appliance mode. Can’t get these to come up with our Imprivata SSO Citrix desktop using our current profiles. Did something
Continue readingPublicy available list of 3rd party hardware such as webcams and microphones that are known to work with the IGEL ecosystem?
Cross posting this between two channels: Very vague question here but is there a publicy available list of 3rd party hardware such as webcams and microphones that are known to
Continue readingHow to configure IGEL OS with Citrix Cloud?
Hello all. We’re testing out IGEL OS with Citrix Cloud. Is there guide out there to configure IGEL OS to our Citrix Cloud/Workspace environment? As opposed to having a browser
Continue readingIGEL OS not seeing my second monitor?
Hello everyone. I am an employee of a company who uses the igel to access the remote work station. My problem is that I have been unable to add a
Continue readingIs possible to install IGEL OS 11 on any Apple Mac?
Hi, An strange question from a customer, but we need to confirm. Is possible to boot from UDpocket on any Apple MAC OS device? I suppose that yes, because you
Continue readingReceiving error: “Citrix Receiver cannot create a secure connection in this browser” when launching a secure connection from Firefox on IGEL OS
I’m trying to launch a citrix published application for a test and getting the below error when i launch it in firefox. Is there a way to get around this?
Continue reading