Hi, Which are the proper licensing steps to update an UDC2 (v5) to OSC (OS11)? • Update UDC2 to latest v5 firmware. • Add UDC2 to UDC3 (v10) upgrade license
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
Can Ideactivate or delete some predefined attributes of the system information of IGEL OS when searching in the UMS?
Hello everyone, My colleague and I now noticed when looking for a device using the device serial number. We can search for the serial number, i.e. the system information attribute
Continue readingHow to migrate the UMS Server configured with embedded database, (mantaining the configuration) from Win2012 to Win2019?
Hi, is there a way to migrate the UMS Server configured with embedded database, (mantaining the configuration) from Win2012 to Win2019? Thank you Hi, yes, sure! Most of the steps
Continue readingIs there a way to set a selection of a specific VMware Horizon VDI via IGEL UMS profile?
Is there a way to set a selection of a specific Horizon VDI via profile if its available? What do you mean by set a selection? Autostart a specific VDI
Continue readingCan’t scan for new devices because the radar icon is grayed out in IGEL UMS
I have a customer that can’t scan for new devices because the radar icon is grayed out. The customer logs in with AD user account. If we log in with
Continue readingProblem with a touch screen on Advantech Dlog on IGEL OS
Hello, I have a problem with a touch screen on Advantech Dlog. The problem is that the touch screen does not work. i Have made a video for demo. I
Continue readingIs possible to update IGEL UMS 5.03.100 directly to 6.03.130 or is recommended to update first to 5.09.140?
Hi, Is possible to update UMS 5.03.100 directly to 6.03.130 or is recommended to update first to 5.09.140? Thanks Hi, you should be able to upgrade directly, but please make
Continue readingHow to switch between the VDI and IGEL OS interface?
Hello Everyone, i want to be able to switch between the VDI and IGELOS interface. For this I need the Toolbar Desktop Viewer in the VDI, because is missing. Unfortunately
Continue readingHow to setup a shutdown policy on IGEL UMS and how do I apply the policy without outage?
Please can someone show me: How to setup a shutdown policy on UMS and how do I apply the policy without outage? Hello, what do you mean by a “Shutdown
Continue readingHow to add multiple Citrix session icons on the IGEL OS desktop?
Hi everyone! Quick question is there a way to have multiple Citrix session icons on the IGEL desktop? Every time I assign two session profiles one overwrites the other Yip
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