Hi everyone! We recently upgraded our UMS from 6.01.130 to 6.03.130 and are seeing a significant performance issue in the UMS console. When clicking on directories or devices, it spins
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
Is it possible to save a PDF file on the desktop and open it on IGEL OS?
Hello everybody, I just have a short question. Is it possible to save a PDF file on the desktop and open it? Hello Leon, you could use file in UMS,
Continue readingCan I setup alerts for when an IGEL Product pack is about to expire?
With the new licensing model can alerts be setup when a Product pack is about to expire? Yes, sure. On 1) you receive an alert via mail 2) on UMS
Continue readingAt what point is it recommended to do an IGEL UMS HA installation?
I have a need to rebuild my UMS server. At what point is it recommended to do an HA installation? Originally I was setup on a single server using the
Continue readingWhere is the ‘Global Secure SSH’ profile, and how do I remove it in IGEL UMS?
Where is the ‘Global Secure SSH’ profile, and how do I remove it. Does the use of an evaluation license enforce hidden profiles, because this profile is not listed in
Continue readingAfter a reboot the credentials for our RDP/RD Web Access session are emptied on IGEL OS
Heja folks! After a reboot the credentials for our RDP/RD Web Access session are emptied. Is there a way to preserve at least the last used username and the domain
Continue readingUnderstanding IGEL OS firmware updates over ICG
igelcommunity.slack.com/archives/C8FC0D6U9/p1571173805008800 After reading this thread about firmware updates over ICG in October I put installing ICG on my punch list and just started watching the ICG installation videos and reading
Continue readingError “No such field de.igel.rm.mgt.common.data.ModifiableTCData.fwcToFileldListMap” on every click after upgrading IGEL UMS
Updated UMS to 6.03.130 and now receiving this error on every single click. Any ideas? Has anyone seen this before or have a fix in mind? “No such field de.igel.rm.mgt.common.data.ModifiableTCData.fwcToFileldListMap”
Continue readingAfter updating to IGEL OS 11.02.150 the device time is not correct
I seem to have a problem with the device time not being correct after we install OS 11.02.150.01. This seems to only affect fresh installs and not devices that have
Continue readingAny KBs addressing null authentication VNC server access for IGEL UMS or IGEL OS?
Any KBs addressing null authentication vnc server access for ums or end points? What’s the best way to address secure connections? Did you tried to look at Secure Shadowing? kb.igel.com/igelos-11.03.100/en/secure-shadowing-vnc-with-tls-ssl-24385099.html
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