Running into an odd situation. I am publishing our IGEL console via Citrix Xenapp. When I connect to server on domain1 and use a user account from domain2, it takes
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
Setting a static domain username and password for Firefox to access a single application through a UMS profile?
Firefox and Application Password – Two questions. 1) Has anyone had any experience setting a static domain username and password for Firefox to access a single application through a UMS
Continue readingHow could we enforce to resync the UMS users to the new UserPrinicpalNames settings?
Hi, we have to update the UserPrinicpalNames in our AD – therefore all login changes from .root.local to .com –> how could we enforce to resync the UMS users to
Continue readingHow to move the IGEL UMS to a different/new server?
Is it possible to move the UMS to a different/new server? Sure! Is this document covering your needs? kb.igel.com/endpointmgmt-6.02/en/ums-environment-16458720.html Hello, is it possible to update the link? For my needs,
Continue readingAnyone know if it’s possible to specify the com port # with a com port mapping on IGEL OS?
Anyone know if it’s possible to specify the com port # with a com port mapping? I’m mapping a Topaz usb to serial signature pad and I need it to
Continue readingAfter failed IGEL OS firmware update I receive “The download of firmware has already been started and will therefore be ignored”
I had a failed download of 11.02.150 in UMS, so I tried to download it again and got this error “The download of firmware IGEL OS 11-11.02.150 has already been
Continue readingAll display settings are reset after IGEL OS update
We’ve been updating our devices’ firmware from 10.05 to 10.06 and after the update, all display settings are reset, such as resolution and which monitor is on the left/right. Is
Continue readingHow the TCP/UDP communication for the shadowing feature between UMS Console and Endpoint via ICG works?
Good morning everyone! I’ve installed the latest UMS and ICG in our environment. Now I have some problems with shadowing. I think this is a communication issue. Before I start
Continue readingHow do I get the Teradici PCoIP Client session within the IGEL UMS server?
Hi, how do I get the Teradici PCoIP Client session within the UMS server? Our UMS server is configured, I’ve set up the ICG, and have already applied the add-on
Continue readingAfter UMS resetup we receive ICG error “Gateway is NOT connected”
I just had to re-setup our UMS server because of an OS issue. (same hostname, ip etc.) Then I could successfully restore the UMS backup from before the incident. Configuration
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