Hello everyone, I recently updated UMS to 6.7. Now we have problems with file transfer. We get a http error 500. It seems that the generic user IGEL_INTERNAL_FIRMWAREUPDATE_USER does not
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
How I can remove/add Hardware from an IGEL OS Licence?
How I can remove/add Hardware from a Licence? I might be wrong but isn‘t this pack expired? Yes it is expired. Better said, how can I move the Hardware to
Continue readingWhat is the best practice for upgrading IGEL Cloud Gateway on AWS?
We are upgrading our IGEL Cloud Gateway (which is on AWS) from version 2.02.100 to 2.03.100 and I have a few questions. Question, what is the best way to perform
Continue readingHigh CPU utilization on your IGEL UMS server in 6.07.100?
Anyone ever deal with high CPU utilization on your UMS server in 6.07.100? My QA box (2 vCPU, 8GB) is a slug right now with Apache (RM GUIserver) just crushing
Continue readingWhat would cause an IGEL UMS Profile to simply not check the box for “automatic update check on boot”?
Any ideas on what would cause a profile to simply not check the box for “automatic update check on boot”. I’ve created multiple profiles and ensured the firmware version on
Continue readingHow to use the IGEL UMS Files download feature to download over ICG?
Hi togehter, another question – we are using the “files” Feature in UMS to deploy our own jpg and png files for application shortcuts. If we enroll a device via
Continue readingHow to change the download URL from the IGEL UMS console to the DNS Name?
Can anybody tell me how can i change the download URL from the UMS-Console to the DNS-Name? The IP-Adress from the UMS-Console is not reachable in the Thin-Client Network, i
Continue readingIGEL OS security-related question based on Rapid7 Vulnerability Scanner results
Hi team, Can I have (hopefully a quick) IGEL OS security-related question? Our Infosec team is using Rapid7 Vulnerability Scanner to ensure the clients don’t have known bugs. What they
Continue readingAfter upgrading to IGEL UMS 6.07 we are noticing higher memory usage
Hi all, I just upgraded from 6.03 to 6.07, and I’ve been noticing higher memory usage. Is there anything that would be causing this additional increase, or do I just
Continue readingELO AIO machines resolution is not correct running from IGEL UD Pocket, same device with IGEL OS locally works fine
We are in the process of finally updating some of our older ELO AIO machines from firmware version 10.x to 11. I have noticed that the ELOs that have UD
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